Rail Delivery Group

Network Performance Board Programme Manager

Rail Delivery Group

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £60,000 - £70,000 per year

About the role

  • Create a programme plan to deliver NPBs Performance Restoration Framework.
  • Management of the delivery to the programme plan for the implementation of the recommendations, including monitoring and tracking of activity.
  • Develop a robust stakeholder and communications plan for the programme, leading the delivery of Network Performance Seminar and other communication tools such as news articles, newsletters and good practice webinars.
  • Lead, support and contribute to building effective relationships with senior internal and external stakeholders.
  • Manage the delivery of the Performance Restoration Framework, working across multi-disciplinary teams and with internal and external stakeholders to enable delivery.
  • Work with individual TOCs, DfTO, Owning Groups and NR routes to ensure adequate development and adoption of the outputs of the Performance Restoration Framework.
  • Provide regular written and verbal reports back to relevant governance and stakeholder groups.
  • Contract Management for industry suppliers to support the delivery of the programme’s outputs.
  • Support the ongoing development and adoption of the Performance Restoration Framework, in line with industry objectives.
  • Manage the programme’s budget and provide secretariat support to the NPB.
  • Promote a performance improvement culture ensuring the wider team commits to continuous improvement.
  • Develop a collaborative working approach with Network Rail’s National Performance Team.
  • Identify risks and implement corrective/mitigation actions as required.
  • Establish, maintain and deliver effective reporting to RDG, NPB and wider industry on programme progress.

Requirements

  • Excellent communicator with a proven track record of complex programme management in a visible, high-profile role.
  • Good understanding of train service performance and the ambition of Network Performance Board.
  • Ability to deliver complex programmes/projects across multiple stakeholders both internal and external.
  • Knowledge and understanding of rail industry performance plans, rail performance metrics and the ambition of Network Performance Board.
  • Drive for results – be adaptable, think creatively to solve problems and have the ability to go ‘’the extra mile’’ to achieve tasks, objectives and targets.
  • Credibility in front of senior audiences, with a track record improving existing systems and processes and managing complex programmes to completion.
  • Excellent problem-solving skills with the ability to distil complex, ambiguous problems into simple actionable direction.
  • Projects and programmes management and associated methodology.
  • Excellent communication skills both verbal and written.
  • Experience in producing high-quality programme and change management tools and delivering these successfully.
  • Ability to work with, and influence, appropriate stakeholders to ensure commitment and alignment.
  • Dynamic, leader and team player who is also a self-starter.
  • Ability to manage a diverse and complex stakeholder group, over varying roles and functions.
  • Great at articulating the value of change and associated plans and activities.
  • Effective at partnering with others to plan, develop and deliver effective change interventions.
Benefits
  • 75% off rail travel for personal and family use, plus international rail discounts.
  • 30 Days annual leave (plus buy/sell options and additional leave for key life events)
  • Season ticket loan for commuting costs.
  • Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave.
  • Pension scheme – up to 11.58% employer contribution.
  • Private medical insurance including mental health and specialist care.
  • Discounted gym membership and access to wellbeing programmes.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
programme managementcontract managementperformance metricsrisk identificationbudget managementstakeholder engagementchange managementreportingperformance improvementproject management methodology
Soft Skills
excellent communicatorproblem-solvingadaptabilitycreativitycredibilityleadershipteam playerinfluencingcollaborationself-starter