Lead and inspire cross-functional teams across creative, strategy, digital and client services to deliver standout work for our clients.
Oversee triage and planning, assessing feasibility, risks, timing, budgets and deliverables before a project begins.
Champion commercial awareness – managing budgets, tracking profitability, and communicating financial performance to clients and senior stakeholders.
Manage change with confidence, proactively advising clients on how scope shifts impact timings, deliverables and budgets.
Build trusted client relationships, acting as a calm, confident partner alongside our Client director, who balances strategic understanding with day-to-day delivery.
Foster team growth, supporting career development and ensuring your team has the tools, clarity and confidence to perform at their best.
Drive process improvement, identifying ways to make how we work even better and encouraging adoption across the business.
Spot growth opportunities to bring RY’s full offering to clients - helping them see how our strategic, creative and digital capabilities can strengthen their communications.
Requirements
Proven experience delivering large-scale branding and campaign projects (both internal and external) in a creative or communications agency.
Experience in building relationships and growing clients.
A natural leader and collaborator with line management experience who brings the best out of those around them,
Confidence in commercial management, including billing accuracy, profitability tracking and proactive client reporting.
Strong stakeholder management skills - comfortable working with senior client teams, third-party suppliers and technical specialists.
Excellent communication and presentation abilities, with an authentic and engaging style that inspires trust.
A proactive, solutions-oriented mindset - balancing creativity with pragmatism and always striving for better ways of working.
Brings energy and positivity to the team - helping to build and add to a culture where people feel valued, motivated, and inspired to do great work and develop in their career.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.