Provide strategic HR leadership, aligning HR initiatives with business goals to drive measurable success in revenue growth, profitability, and market share.
Translate business plans into HR strategies, acting as a change agent to lead organizational changes that meet customer and strategic needs.
Champion talent and inclusion, collaborating with business leaders to advance goals and aspirations.
Partner with leaders and HR teams to enhance employee performance through coaching, feedback, and development programs.
Lead HR initiatives and provide guidance on restructures, workforce planning, and succession planning.
Collaborate with operations leaders to align HR strategies with business metrics, using workforce data to address talent gaps.
Equip teams to navigate change and manage ambiguity with HR-led frameworks, fostering resilience and alignment.
Promote a learning culture through microlearning and peer coaching, supporting leaders in adapting to trends.
Develop long-term talent strategies from operational insights, co-creating workforce plans with operations leaders.
Influence cross-functional alignment by tailoring messaging to operational priorities and building coalitions to advance strategic initiatives.
Requirements
Master’s degree or equivalent combination of education and experience, including military service.
15+ years of progressive HR management experience in a fast-paced, high-growth services business with hands-on knowledge of the unique demands of a distributed workforce with a customer-centric business is required
7 years at the management level in an organization
Working knowledge of all HR disciplines (e.g. staffing and recruiting; employee relations, compensation management, organization development, etc.) and employment law
Experience in a shared services model, engaging with all organizational levels, from hourly staff through senior leadership
Proven consultancy and relationship-building skills with business leaders with excellent communication, diplomacy, and relationship-building skills
Strategic mindset with the ability to translate business needs into talent solutions.
Strong influencing, coalition-building, and conflict-resolution skills with proven ability to coach and advise leaders.
Proficiency in project management, including resource sharing and group facilitation.
Strong business acumen and analytical skills, with an understanding of operational environments.
Demonstrated ability to align HR strategies with business goals and operational metrics while managing ambiguity during change.
Experience in change management, acquisitions, or integrations, with organizational design expertise.
Proven organizational design experience
Commitment to fostering continuous learning and adaptability.
Willingness to travel up to 15%.
Benefits
Health insurance
Retirement plans
Flexible work arrangements
Professional development
Annual bonus plan
Applicant Tracking System Keywords
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