Administer employee benefit programs, including medical, dental, and vision plans; life insurance; disability programs; wellness initiatives; and voluntary benefits.
Serve as the primary point of contact for employee questions about benefits and wellness programs.
Monitor employee eligibility and open enrollment periods, ensuring timely communication and education for newly eligible employees.
Process benefit enrollments, changes, and terminations through HRIS and carrier systems accurately.
Maintain detailed records and documentation for all benefits-related processes.
Partner with FRHC’s benefits broker, vendors, and leadership to plan and execute open enrollment.
Develop and maintain benefits communications such as brochures, newsletters, and FAQs.
Work with brokers and carriers to resolve employee issues and improve service delivery.
Audit benefit deductions and invoices for accuracy.
Analyze benefits usage and trends to support strategic planning and continuous improvement.
Ensure compliance with ERISA, ACA, HIPAA, COBRA, and other applicable laws and regulations.
Support HR projects and initiatives as assigned.
Requirements
High school diploma or equivalent; Bachelor’s degree in Human Resources or a related field preferred.
5+ years of experience administering corporate employee benefits programs.
Strong knowledge of benefits laws and regulations (ERISA, ACA, COBRA, HIPAA).
Excellent organizational skills, attention to detail, and analytical ability.
Strong interpersonal and communication skills, with a customer service mindset.
Proficiency with HRIS and benefits administration systems, and Microsoft Office Suite.
Professional certifications such as CEBS, PHR, or SHRM-CP are a plus.
Experience in the healthcare field preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
employee benefits administrationbenefits enrollmentbenefits communicationbenefits analysisaudit of benefit deductionscompliance with ERISAcompliance with ACAcompliance with HIPAAcompliance with COBRAstrategic planning
Soft skills
organizational skillsattention to detailanalytical abilityinterpersonal skillscommunication skillscustomer service mindset