Salary
💰 $70,921 - $114,234 per year
About the role
- Lead and manage cross-functional teams to assess current state operations against documented standard operating model
- Utilize expertise in billing, accounts receivables, denials, cash posting, and credit resolution to build consensus on standardization initiatives
- Act as a champion for change and standardization to increase efficiency and streamline operations
- Drive standardization of policies, queue management, and reporting functions
- Participate in strategy development as a thought leader and content expert
- Assist operational counterparts and customers in optimizing use of R1’s playbook across complex back-end revenue cycle operations
- Lead the work of analysts on the team and influence across other functional teams toward common goals
- Oversee and coordinate revenue enhancement initiatives and business operations across all aspects of the revenue cycle for client hospitals
Requirements
- 5+ years of operational experience in hospital billing, AR follow-up, denials, cash posting, and credits
- 5+ years of experience in a leadership role leading complex revenue cycle operational teams, especially in a centralized setting
- Experience working across cross-functional teams within revenue cycle functions strongly preferred
- Exceptional communication skills, written, verbal, and interpersonal
- Exceptional organizational skills to manage complex changes
- Excellent analytical skills with the ability to translate complex data into actionable insights
- Resilient, self-motivated, pragmatic team player who is process oriented with a critical eye for detail
- Outstanding time and project management skills and ability to manage multiple tasks while self-directed
- Demonstrated experience in denial management and prevention, including root cause analysis
- Strong working knowledge of healthcare EDI data such as 837s, 835s, 277, 270, clinicals, etc
- Familiarity with Epic, Cerner, or other EHR/RCM systems
- Proficiency in Excel, PowerPoint, Power BI, and data analysis
- Experience with SQL, Tableau, and generative AI a plus
- Willingness to travel up to 50%