Build and maintain deep, trusted partnerships with senior client stakeholders.
Serve as a point of contact for RCM-related matters, ensuring client needs are anticipated and met.
Oversee scopes of work across the RCM lifecycle, from patient access and registration through billing, collections, and denial management.
Ensure seamless delivery of R1 services across all touchpoints.
Lead the planning, execution, and delivery of RCM projects, ensuring they are completed on time, within scope, and within budget.
Coordinate with internal teams, including operations, technology, and analytics, to ensure the successful delivery of RCM services.
Identify opportunities for process optimization, automation, and innovation within both R1 and client operations.
Provide guidance and mentorship to junior team members, fostering a culture of excellence and continuous learning.
Prepare and deliver executive-level presentations, business reviews, and operational updates to both internal and external stakeholders.

Requirements

Minimum of 7 years’ experience in healthcare RCM, client management, consulting, or a related field
PMP certification is strongly preferred
Deep understanding of end-to-end revenue cycle management processes, industry best practices, and project management methodologies
Exceptional communication, stakeholder management, negotiation, and presentation skills
Demonstrated ability to manage multiple projects and priorities in a fast-paced, matrixed environment
Strong analytical, problem-solving, and organizational skills
Experience with project management tools and software
Proven experience managing complex client relationships and large-scale transformation initiatives
Ability to work collaboratively across teams and functions
Willingness to travel as needed.

Benefits

Competitive benefits package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

revenue cycle managementproject managementprocess optimizationautomationanalyticsclient managementconsultingproblem-solvingorganizational skillspresentation skills

Soft Skills

communicationstakeholder managementnegotiationleadershipmentorshipcollaborationtime managementadaptabilityattention to detailcontinuous learning

Certifications

PMP