Accounts Receivable

• Make telephone calls to patients, hospitals, insurance companies, facilities, and attorneys as needed to research claims or obtain additional insurance information
• Contact insurance carriers to inquire about the status of past-due accounts
• Meet or exceed defined productivity and quality standards
• Document details of activity on each account in the claims processing system
• Follow up on self-pay accounts, including contacting patients by telephone to inquire about insurance coverage or establish payment plans
• Maintain workflow to keep aging accounts at a minimum by following up on unpaid claims daily
• Follow up on accounts that have reached collections to ensure they have been fully worked before referral to an external collection agency
• Follow up on any assigned special projects designated by the Manager
• Perform quality checks on assigned claims
• Maintain confidentiality regarding all assignments and adhere to QMC HIPAA privacy policies
• Perform job responsibilities according to company standards and state and federal guidelines

Accounts Receivable Specialist

AR Specialist – Collections

Accounts Receivable Specialist

Account Receivable Analyst II

Accounts Receivable, Expense Management Specialist

Accounts Receivable Representative