Quest Software

Account Executive

• Identify and pursue opportunities to expand the use of Quest’s Data Operations and Data Intelligence solutions within the German markets.
• Create and execute a territory plan, including targeted account plans and strategic action plans.
• Manage complex sales involving large companies and multiple products across business units with accurate forecasting.
• Develop and maintain strong, long-term relationships with key stakeholders within your accounts to ensure cross-sell opportunities.
• Achieve or exceed assigned annual sales targets and strategic account objectives through channel first strategy.
• Analyze market and industry trends to identify potential growth opportunities.

Software Inside Sales Representative, German Territory

Operations

• Provide comprehensive management and oversight of all Federal and Defense Industrial Base license, services, and support renewal contracts and operations both internal to QSPSI and through our extensive distributor and reseller channel network.
• Deep expertise in establishing, negotiating, and executing multi-million-dollar Federal contracts.
• In depth experience in working within an extended Federal distribution and reseller network to optimize efficient processing of contracts in support of corporate growth initiatives.
• Work closely with our legal and deal desk teams to secure approvals for non-standard terms as needed.
• Work closely with sales management to review and approve all quotes, RFI’s, RFP’s, RFQ’s and associated T&C’s for release to federal distribution channel.
• Review and approve all proof of end user sell through contracts from our distribution and reseller channels.
• Reconcile Quest systems with QSPSI systems and records to validate accurate bookings and revenue data.
• Develop specialized SKU, pricing, and packaging in support of unique government mission requirements.
• Working directly with distributor, reseller, and federal contracting personnel to negotiate mutually acceptable contracting terms that expedite contract completion.
• Updating pricing through in support of our distributors GSA schedule.
• Participate in license verification and analysis when needed.
• Managing our PSO administrator and all associated SOW’s and resultant contracts to effectively contract our services engagements.
• Working closely with our QSPSI renewals team, ensure that we maintain an accurate accounting of all sub-contracts.
• Complete Master Service Agreements with our federal sub-contractors.
• Managing the booking approval process and routing of relevant documents through Docusign for executions as needed.
• Work with cross-functional teams in defining, developing, and revising SaaS/cloud terms and conditions, contract templates, licensing models, partner and channel programs and related corporate policies, procedures and programs.
• Completing all required reporting to meet all federal requirements.

Federal Director – Software Contracts and Operations

Accounts Receivable

• Manage an active customer portfolio of accounts
• Contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises
• Meet or exceed targeted collections metrics such as: 90% accounts touched, 85% current portfolio balance, and other quantitative targets
• Accountable for reporting any disputed/short paid invoices, identifying root cause, and collaborating with clients or internal departments to expedite resolution/payment
• Escalate major collection issues with Management that may require special attention/support
• Assist the cash applications department with resolving payment application discrepancies ensuring adjustments are completed in a timely fashion
• Support and develop accounts receivable lean process improvements
• Prepare proposals for agency placement and write off to bad debt

Accounts Receivable Analyst

Manager

• Set the vision for the operational delivery of global health and wellness programs globally and collaborate closely with in-region HR team members.
• Lead annual benefits lifecycle processes, including renewals, Open Enrollment, vendor implementations, and compliance reporting.
• Develop and maintain scalable processes, documentation, and governance standards to ensure operational rigor.
• Partner with Payroll, Finance, Legal, and HRIS to ensure accurate plan administration and seamless employee experience.
• Serve as primary point of contact for brokers and carriers.
• Drive performance management of vendors, including service-level expectations, renewals, and cost-containment strategies.
• Evaluate new benefit offerings and wellness initiatives aligned with workforce needs and business strategy.
• Partner closely with HR Business Partners and HR Operations to ensure benefits programs are understood and consistently applied.
• Collaborate with leadership to provide insights into utilization trends, cost drivers, and risk mitigation opportunities.
• Support employee communications and education to enhance program engagement and clarity.
• Identify process gaps and implement operational enhancements to improve efficiency and employee experience.
• Analyze data to inform program decisions and recommend improvements.
• Support global expansion efforts by designing scalable benefits frameworks in new geographies.

Global Benefits Manager

• Deep expertise in establishing, negotiating, and executing multi-million-dollar Federal contracts.
• In depth experience in working within an extended Federal distribution and reseller network to optimize efficient processing of contracts in support of corporate growth initiatives.
• Work closely with our legal and deal desk teams to secure approvals for non-standard terms as needed.
• Work closely with sales management to review and approve all quotes, RFI’s, RFP’s, RFQ’s and associated T&C’s for release to federal distribution channel.
• Review and approve all proof of end user sell through contracts from our distribution and reseller channels.
• Reconcile Quest systems with QSPSI systems and records to validate accurate bookings and revenue data.
• Develop specialized SKU, pricing, and packaging in support of unique government mission requirements.
• Working directly with distributor, reseller, and federal contracting personnel to negotiate mutually acceptable contracting terms that expedite contract completion.
• Updating pricing through in support of our distributors GSA schedule.
• Participate in license verification and analysis when needed.
• Managing our PSO administrator and all associated SOW’s and resultant contracts to effectively contract our services engagements.
• Working closely with our QSPSI renewals team, ensure that we maintain an accurate accounting of all sub-contracts.
• Complete Master Service Agreements with our federal sub-contractors.
• Managing the booking approval process and routing of relevant documents through Docusign for executions as needed.
• Work with cross-functional teams in defining, developing, and revising SaaS/cloud terms and conditions, contract templates, licensing models, partner and channel programs and related corporate policies, procedures and programs.
• Completing all required reporting to meet all federal requirements.

Director of Federal Contracts – Operations

Account Manager

• Develop and execute channel strategies to drive partner recruitment, enablement, and sales performance.
• Identify, recruit, and onboard new channel partners within the assigned territory.
• Manage and strengthen relationships with existing partners to maximize revenue potential.
• Monitor and execute the Channel Plan, including training programs, certifications, and partner performance metrics.
• Ensure partners stay up-to-date with required sales and technical certifications.
• Conduct regular training, enablement sessions, and performance evaluations to enhance partner effectiveness.
• Generate and manage pipeline/forecast, ensuring consistent growth and identification of new business opportunities.
• Lead and oversee special channel initiatives, collaborating with internal teams to drive success.
• Work closely with the marketing team to create and manage lead generation programs within the assigned territory.
• Develop and deliver sales presentations to partners and customers, actively participating in sales meetings and industry events.

Software Channel Account Manager

• Build and execute EMEA-specific partnership strategies aligned with partner priorities and Quest’s global objectives.
• Expand engagement across EMEA service lines and industry verticals.
• Identify regional business opportunities with Indian GSIs.
• Develop joint regional business plans and ensure alignment across EMEA partner leadership and Quest regional sales teams.
• Drive EMEA co-selling motions, co-marketing programs, and joint demand generation activities.
• Build joint solution offerings to meet market needs.
• Support field execution by working closely with Quest’s EMEA regional sales leadership and client leads.
• Coordinate with sales engineering and product teams.
• Drive regional partner training and enablement programs.
• Ensure delivery capabilities continuously evolve to meet current and future requirements.
• Drive revenue growth through partner-led and influenced opportunities.
• Track KPIs including pipeline influence, joint wins, and adoption.
• Formalize high-value partnerships through the development of MoU’s and strategic collaboration agreements.
• Act as bridge between global strategy and EMEA field execution.
• Align with sales, marketing, product, and global partner leadership.