Quantrics Enterprises Inc.

Business Analyst

• Collaborate with business and technical stakeholders to gather and document business requirements
• Support product planning activities by managing and prioritizing backlog items
• Participate in solution design and systems analysis
• Support the delivery lifecycle from concept to implementation
• Analyze existing systems and processes to identify opportunities for improvement
• Act as a liaison between business and delivery teams

Technical Business Analyst

System Administrator

• Be responsible for managing and optimizing Windows Server environments, ensuring system security, stability, and performance through proactive monitoring, maintenance, and automation.
• Collaborate closely with cross-functional IT teams, supports incident response and disaster recovery efforts, and drives continuous improvements in infrastructure reliability and efficiency.
• Administering and maintaining Windows Server systems, including patching, updates, upgrades, and performance tuning.
• Providing after-hours on-call support, responding to and resolving system incidents and alerts promptly and efficiently.
• Implementing and managing change management processes, ensuring all changes to the infrastructure are properly documented, tested, and executed.
• Performing security hardening and vulnerability assessments on servers, implementing security best practices, and responding to security incidents.
• Monitoring system performance, capacity, and availability using various monitoring tools, proactively identifying and resolving issues.
• Collaborating with other IT teams, including network, database, and application teams, to ensure seamless integration and support.
• Participating in disaster recovery and business continuity planning and testing, ensuring the ability to recover systems in the event of an outage.
• Automating system administration tasks using scripting languages like Python, Ansible, PowerShell or even Bash, improving efficiency and reducing manual effort.
• Creating and maintaining documentation, including system configurations, procedures, and troubleshooting guides.
• Staying up-to-date with the latest technologies and trends in server administration, security, and operations.

Windows Systems Administrator

Backend Engineer

• Develop, enhance, and maintain backend services and APIs
• Design, implement, and document RESTful APIs
• Build and maintain event-driven and streaming solutions
• Ensure service interoperability and standardization
• Work extensively with containerized applications
• Design, develop, and optimize database schemas and queries
• Deploy and manage applications in Google Cloud Platform (GCP)
• Apply Secure Software Development Lifecycle (SSDLC) practices
• Implement automated testing strategies
• Participate actively in Agile delivery practices
• Troubleshoot, diagnose, and optimize application and platform performance
• Monitor and support application observability and operational health
• Collaborate closely with cross-functional teams

Java Software Developer

Software Engineer

• As a Mobile Developer, you will bring ideas to life by building sleek, reliable, and scalable features using Swift.
• You will help shape key architecture decisions, translate business requirements into technical specs, and write clean code that meets best practices.
• Participate in daily scrums, grooming sessions and story refining.
• Implement robust unit tests, including edge cases, usability and general reliability.
• Use git to pull/push codes, review code and merge branches.
• Collaborate with the team and participate in knowledge sharing.

Senior IOS Developer

Database Administrator

• Ensure the reliability, security, and performance of database systems in 24/7 environments, optimizing for scalability and high availability.
• Design cloud database architectures, enforce compliance, drive performance tuning, and collaborate with stakeholders to align database strategies with business needs.
• Ensure the smooth implementation and maintenance of database systems (Oracle, MySQL, Postgres, and Progress DB).
• Provide production support for 24/7 environments.
• Monitor and analyze system performance, identify bottlenecks, and implement optimizations to ensure high availability and scalability of database systems.
• Work closely with security and compliance teams to ensure adherence to regulatory and industry standards.
• Document and maintain technical documentation related to the work done.
• Collaborate with stakeholders to gather requirements, analyze business needs, and design scalable cloud database architectures.
• Develop and implement database management strategies, including data governance and data security measures.
• Stay up to date with the latest advancements in cloud computing, data management, and database technologies, and recommend improvements to existing systems.
• Participate in capacity planning exercises and ensure efficient resource utilization.

Senior Database Administrator – Oracle, SQL

• Design, develop, and maintain APIs using the MuleSoft Anypoint Platform
• Implement real-time and batch integrations between Salesforce and third-party systems
• Perform data mapping and transformations across common formats using DataWeave 2.0
• Develop and maintain MUnit tests to validate integration functionality
• Support CI/CD pipelines using Maven, Jenkins, or GitHub Actions

Mulesoft Integration Developer

ServiceNow

• Define , articulate, and communicate the product vision, strategy, and objectives to stakeholders and the development team.
• Understand and communicate the product roadmap, aligning it with business goals and market opportunities.
• Create, prioritize, and manage the product backlog. This includes defining clear, concise, and well-understood user stories, epics, and features with detailed acceptance criteria.
• Serve as the primary liaison between the product management team and the development team. Gather and synthesize feedback from all parties.
• Work closely with the development team throughout the sprint lifecycle, clarifying requirements, answering questions, and ensuring the team understands the product goals.
• Actively participate in and facilitate key Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives.
• Inspect and accept or reject work completed by the development team based on defined acceptance criteria and overall product quality standards.
• Continuously focus on maximizing the value delivered by the product and the development team.

Product Owner – ServiceNow

Engineer

• Manage the full lifecycle of enterprise storage and backup environments, ensuring reliability, performance, and scalability.
• Oversee day-to-day storage and backup operations, including monitoring, troubleshooting, and root cause analysis to maintain data availability and integrity.
• Support data migrations and work closely with system administrators to resolve storage-related issues and optimize performance.
• Contribute to service improvements, future architecture planning, and operational automation.
• Design and architect end-to-end storage and backup infrastructure solutions based on customer requirements, utilizing deep expertise in NetBackup and Commvault.
• Manage the full lifecycle of storage and backup infrastructure which includes gathering, design, implementation, Day 2 support, and decommissioning, across multiprotocol environments such as Fibre Channel (FC), iSCSI, NFS, and CIFS within NetApp NAS systems.
• Perform technology watch; contribute to strategy and evolution of existing services, as well as future architecture evolution around communication platforms.
• Support and manage various Netbackup storage products.
• Implement multiprotocol environments like FC, iSCSI, NFS and CIFS in NetApp NAS environment.
• Manage and troubleshoot backup operations (day to day), perform root cause analysis for backup issues, hands-on experience with troubleshooting on restores.
• Migrate data for various hosts like Solaris, AIX, Linux and Windows hosts.
• Work with systems administrators to troubleshoot related storage problems or performance.
• Perform storage allocations, LUN masking, and data migrations.
• Perform performance monitoring on storage and set up alerts & notification.
• Develop, update, and implement CLI scripts for Netbackup and fiber switch configuration and administration.
• Participate in planning and implementation of storage array changes including firmware version, and storage virtualization.
• Define requirements and specifications with internal groups in an Agile setting (Epics and User Stories)

Senior Data Storage and Backup Engineer

• Be responsible for managing and optimizing Windows Server and Red Hat Enterprise Linux environments, ensuring system security, stability, and performance through proactive monitoring, maintenance, and automation.
• Collaborates closely with cross-functional IT teams, supports incident response and disaster recovery efforts, and drives continuous improvements in infrastructure reliability and efficiency.
• Administering and maintaining Windows Server and Red Hat Enterprise Linux (RHEL) systems, including patching, updates, upgrades, and performance tuning
• Providing after-hours on-call support, responding to and resolving system incidents and alerts promptly and efficiently
• Implementing and managing change management processes, ensuring all changes to the infrastructure are properly documented, tested, and executed
• Performing security hardening and vulnerability assessments on servers, implementing security best practices, and responding to security incidents
• Monitoring system performance, capacity, and availability using various monitoring tools, proactively identifying and resolving issues
• Collaborating with other IT teams, including network, database, and application teams, to ensure seamless integration and support
• Participating in disaster recovery and business continuity planning and testing, ensuring the ability to recover systems in the event of an outage
• Automating system administration tasks using scripting languages like Python, Ansible, PowerShell or even Bash, improving efficiency and reducing manual effort
• Creating and maintaining documentation, including system configurations, procedures, and troubleshooting guides
• Staying up-to-date with the latest technologies and trends in server administration, security, and operations

Systems Administrator

Android Engineer

• As a Mobile Developer, you will bring ideas to life by building sleek, reliable, and scalable features using Swift and Kotlin Multiplatform.
• You will help shape key architecture decisions, translate business requirements into technical specs, and write clean code that meets best practices.
• Stay plugged into Agile rituals like scrums, backlog grooming, and story refinement to keep the team moving in sync.
• Contribute to defining and implementing the architecture of key technology components.
• Convert business requirements into clear and detailed technical specifications.
• Build new features using Kotlin and Kotlin Multiplatform, following established coding standards and best practices.
• Actively engage in daily scrums, backlog grooming, and story refinement sessions.
• Write comprehensive unit tests that cover edge cases, usability, and system reliability.
• Utilize Git for creating pull requests, conducting code reviews, and managing branch mergers.
• Collaborate closely with team members and participate in regular knowledge-sharing activities.
• Apply Agile Scrum methodologies throughout all stages of research, analysis, prototyping, and interface development.
• Proactively surface issues and transform challenges into opportunities for team learning and growth.

Senior Android Kotlin Developer

• Develop design, debug, and operate multiple applications used by Bell network operation/engineering teams
• Provide engineering support on end-to-end problem resolution and root cause analysis
• Represent messaging services with corporate security teams & rest of the company
• Quickly learn and adapt to new technologies