Quandary Consulting Group

Solutions Engineer

• Understand and adapt to multiple approaches of delivering technology to clients (e.g. agile versus waterfall)
• Comprehend complex business processes
• Build detailed process maps in real-time during client project interactions
• Initiate and participate in direct and indirect client communication, including but not limited to, virtual meetings, emails, any face-to-face interaction that may arise
• In the context of client projects to which you would be assigned: Create documentation and training materials
• Support client testing efforts
• Mentor and tutor client’s team members as appropriate
• Work with key stakeholders to gather requirements, transform them into epics, stories, tasks, and other relevant documentation as needed
• Escalate issues in an appropriate manner, to the appropriate resource
• Follow a project’s Statement of Work, decompose work into tasks, manage level of effort and due dates
• Lead difficult conversations, guide client direction, address push back, and steer engagement as needed
• Ensure all internal management systems are kept up to date relative to the projects assigned, including systems that handle timesheets, status, forecasting, and invoicing
• Assist with internal company initiatives, including but not limited to, sales engineering, scoping, demos, internal development priorities, and research
• Work with Technical Account Manager and Customer Success Managers on expansion and additional revenue for their book of clients

Solutions Consultant

• Lead Client Engagements
• Run discovery sessions that surface root business challenges, not just surface symptoms
• Challenge assumptions, reframe problems, and guide clients toward scalable outcomes
• Present confidently to stakeholders at every level, from operations teams to the C-suite
• Navigate difficult conversations, manage scope, and build lasting trust as a strategic advisor
• Leverage AI tools to accelerate solution design, development, documentation, testing, and client delivery while maintaining high-quality standards.
• Drive Pre-Sales and Scoping
• Partner with sales to lead requirements-gathering before contracts are signed
• Build proof-of-concept solutions and prototypes that help prospects see the vision
• Facilitate solution demos that connect platform capabilities to specific client goals
• Author accurate, defensible levels of effort and scoping documents that protect both sides
• Design and Build Solutions
• Develop custom functionality using JavaScript, APIs, webhooks, SQL, HTML/CSS, and related technologies
• Design and build applications using both low-code platforms and traditional software development practices
• Build scalable integrations between business systems and third-party platforms
• Design and build applications using both low-code platforms and traditional software development practices
• Own Delivery End-to-End
• Take full accountability for project outcomes: timeline, scope, quality, and client satisfaction
• Flag risks proactively and escalate blockers before they become visible to the client
• Produce clear documentation: process maps, requirements specs, training materials, and handoff guides
• Elevate the Team
• Mentor junior consultants and contribute to a culture of high standards
• Share lessons learned, contribute to the internal knowledge base, and improve team processes

Senior Solutions Consultant

Account Executive

• Build and manage your own outbound pipeline focused on net-new logo acquisition
• Prospect into target accounts using phone, email, LinkedIn, events, referrals, and partner relationships
• Lead with AI, automation, and operational consolidation pain points such as manual work, repetitive processes, disconnected systems, workflow bottlenecks, reporting gaps, and teams outgrowing their current tools
• Own the full sales cycle from prospecting and discovery through proposal, negotiation, and close
• Work inbound and partner-sourced opportunities from Quickbase, Workato, Dialpad/Broadvoice, advisor relationships, and other ecosystem partners
• Run discovery with executives, operations leaders, IT leaders, and department stakeholders
• Position Quandary's services around business value, automation outcomes, operational consolidation, efficiency, visibility, scalability, and transformation
• Sell core solution areas including AI-enabled workflows, business process automation, low-code applications, systems integration, operational consolidation, and reporting, with opportunities to expand into CCaaS/UCaaS-adjacent workflows where appropriate
• Navigate complex, variable use cases where the solution is not the same every time
• Bring in solution engineers, delivery leaders, and internal subject matter experts to support scoping and feasibility
• Collaborate with leadership on messaging, talk tracks, target accounts, partner strategy, and go-to-market execution
• Maintain accurate pipeline, activity, and forecasting in Salesforce
• Ensure clean handoffs from closed deals into delivery and account management

Solutions Consultant

Senior Solutions Consultant

Account Executive – AI and Automation