Qualifacts

Implementation Services Manager

Qualifacts

full-time

Posted on:

Location Type: Hybrid

Location: Nashville • Florida • Tennessee • United States

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Tech Stack

Cloud

About the role

  • Directly manage, coach, and develop a team of Clinical Implementation Specialists.
  • Oversee customer implementations from kickoff through go-live, ensuring consistency, quality, and adherence to best practices.
  • Monitor team capacity, workload distribution, and utilization.
  • Partner closely with Product, Engineering, Customer Success, Sales, and Training teams.

Requirements

  • Bachelor’s degree or equivalent experience required.
  • 5+ years of healthcare technology implementation experience, including EHR/EMR platforms.
  • 2+ years of people management or team leadership experience.
  • Clinical background in behavioral health or general healthcare strongly preferred.
  • Experience with SaaS/cloud-based healthcare solutions.
Benefits
  • Qualifacts is an equal opportunity employer
  • We celebrate diversity and are committed to creating an inclusive environment for all employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
healthcare technology implementationEHREMRSaaScloud-based solutions
Soft Skills
team managementcoachingdevelopmentmonitoringworkload distribution
Certifications
Bachelor’s degree