Qualifacts

Senior Revenue Cycle Relationship Manager, EHR platform

Qualifacts

full-time

Posted on:

Location Type: Hybrid

Location: Nashville • Florida • Tennessee • United States

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Job Level

Senior

About the role

  • Responsible for providing oversite of a customer's revenue cycle relationship
  • Act as the advocate for the customer in the relationship with Qualifacts
  • Serve as the primary point of contact for RCM clients, managing their accounts
  • Drive client engagement and delivering top-notch service
  • Collaborate with cross-functional teams to ensure a smooth onboarding process for new RCM clients
  • Monitor key performance indicators (KPIs) and financial metrics for clients
  • Communicate regularly with clients to provide updates on their account status

Requirements

  • Bachelor’s degree, plus 4 years of related experience in client success, account management in healthcare or RCM industry; or master’s degree and 2 years of related experience
  • Experience in a customer facing role in healthcare with increasing levels of responsibility using EHR applications for medical billing, or Behavioral Healthcare billing
  • Experience with state billing requirement and insurance standards across different states
  • Deep understanding of revenue cycle management processes and healthcare billing with proven success with increasing complex accounts
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
EHR applicationsmedical billingBehavioral Healthcare billingrevenue cycle managementfinancial metricskey performance indicators
Soft Skills
client engagementcommunicationadvocacycollaborationaccount management
Certifications
Bachelor’s degreeMaster’s degree