QTS Data Centers

Director, Enterprise Technology

QTS Data Centers

full-time

Posted on:

Location Type: Office

Location: Ashburn • Kansas • Virginia • United States

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Job Level

Lead

Tech Stack

AzureCloudERPServiceNow

About the role

  • Develop and implement a vision and roadmap for enterprise applications that supports QTS's growth, innovation, and digital transformation initiatives.
  • Create the next generation interface for employees to interact with IT; comfort with deploying/integrating AI and LLM’s is a must.
  • Manage the delivery, maintenance, and enhancement of enterprise applications, ensuring high availability, reliability, performance, security, and user satisfaction.
  • Oversee the governance, architecture, design, development, testing, deployment, and integration of enterprise applications.
  • Establish and enforce standards, policies, procedures, and best practices for enterprise applications, ensuring compliance with QTS's internal controls, audit requirements, and industry regulations.
  • Manage the budget, resources, vendors, and contracts related to enterprise applications, ensuring optimal utilization, cost-effectiveness, and value delivery.
  • Lead, coach, and develop a team of talented and motivated IT professionals, fostering a culture of collaboration, accountability, innovation, and customer service.
  • Build and maintain strong relationships with key business stakeholders, understanding their needs, expectations, and feedback, and ensuring alignment of enterprise applications with business priorities and objectives.
  • Ensure that all new applications to the QTS suite of tools are inventoried and referenceable.
  • Partner with lines of business on identifying use cases and requirements and assisting them with finding the right tool and process for the job.
  • Stay abreast of emerging technologies, trends, and best practices in the enterprise applications domain, and evaluate their applicability and potential benefits for QTS.
  • Provide strategic guidance, thought leadership, and subject matter expertise to senior management and other IT leaders.
  • Take QTS’ IT to the next level while providing coaching and mentoring to reporting managers.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field, or equivalent combination of education and experience.
  • 10+ years of progressive experience in managing enterprise applications, preferably in a data center or managed service provider environment.
  • 10+ years of experience in leading and managing teams of IT professionals, including hiring, performance management, coaching, and development.
  • Knowledge and Expertise in Microsoft 365 and Azure technologies, including administration, configuration, integration, migration, and security.
  • Familiarity with in ServiceNow platform, including development, customization, implementation, and support of various modules and applications.
  • Experience in managing various business applications, such as ERP, CRM, BI, HRIS, etc., preferably in a cloud-based environment.
  • Experience in applying agile methodologies, tools, and practices to enterprise applications development and delivery.
  • Experience in managing vendors, contracts, and service level agreements for enterprise applications.
  • Strong knowledge of IT governance, architecture, design, development, testing, deployment, and integration principles and practices for enterprise applications.
  • Strong knowledge of IT security, compliance, and risk management standards and frameworks for enterprise applications.
  • Strong business acumen, analytical, and problem-solving skills, with the ability to translate business needs and objectives into technology solutions.
  • Excellent communication, presentation, and interpersonal skills, with the ability to communicate complex technical concepts to technical and non-technical audiences.
  • Strong leadership, collaboration, and influencing skills, with the ability to build trust and rapport with senior management, business stakeholders, IT peers, and team members.
Benefits
  • medical, dental, vision, life, and disability insurance
  • 401(k) retirement plan
  • flexible spending and HSA accounts
  • paid holidays
  • paid time off
  • paid volunteer days
  • employee assistance program
  • tuition assistance
  • parental leave
  • military leave assistance
  • QTS scholarship for dependents
  • wellness program
  • other company benefits
  • This position is bonus eligible.
  • This job may be eligible for equity.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
enterprise applications managementAI integrationLLM deploymentMicrosoft 365AzureServiceNowagile methodologiesIT governanceIT securityrisk management
Soft Skills
leadershipcoachingcommunicationcollaborationanalytical skillsproblem-solvinginterpersonal skillsinfluencing skillsbusiness acumencustomer service