CRM Solution Architect – Salesforce
QTS Data Centers
full-time
Posted on:
Location Type: Office
Location: Duluth • Kansas • Virginia • United States
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Tech Stack
About the role
- Designing, implementing, and governing robust, scalable solutions that align with business objectives.
- Serving as a trusted advisor, connecting business strategy with technical execution while maintaining the integrity of the CRM ecosystem.
- Driving digital transformation initiatives and mentoring future leaders within the ecosystem.
- Ensuring that both logical and physical architectures align with enterprise standards.
- Transforming business needs into actionable solution blueprints that drive organizational success.
- Overseeing the technical implementation, configuration, and customization of Salesforce solutions and integrations.
- Validating solutions through testing, performance tuning, and troubleshooting complex technical issues.
- Promoting Salesforce best practices and mentoring developers and admins on architecture principles.
Requirements
- 7+ years of Salesforce experience, including at least 3 years in an architect role.
- US Citizenship for this position is required by law due to federal customer contracts.
- Expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
- Extensive experience with Salesforce development tools including Apex (APIs, Triggers, Classes, Web Services), Visualforce, and middleware integrations.
- Hands-on experience with Salesforce configuration, Workflow Alerts and Actions, and Approval Workflows.
- Strong background in security and data governance best practices and methodologies.
- Experience with CI/CD pipelines and DevOps tools for Salesforce, as well as Salesforce Robotic Testing tools.
- Proven experience mentoring or leading technical teams with measurable growth outcomes.
- Strong communication, collaboration, and analytical skills, with a proactive, can-do attitude
Benefits
- medical, dental, vision, life, and disability insurance
- 401(k) retirement plan
- flexible spending and HSA accounts
- paid holidays
- paid time off
- paid volunteer days
- employee assistance program
- tuition assistance
- parental leave
- military leave assistance
- QTS scholarship for dependents
- wellness program
- other company benefits
- Bonus eligible
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceApexVisualforceSales CloudService CloudMarketing CloudSalesforce configurationWorkflow AlertsApproval WorkflowsCI/CD pipelines
Soft skills
mentoringcommunicationcollaborationanalytical skillsleadershipproactive attitude