QTC Management, Inc.

Support Engineer

• Responsible for triaging, evaluating and resolving all provider requests
• Participate in the development and implementation of strategic initiatives
• Analyze, communicate, and escalate status on direct issues
• Initiate continuous process improvements and identify areas of opportunity
• Using process improvement methodologies, assist in translation of provider business

Senior Provider Support Analyst

Data Scientist

• Support to IT solutions throughout the software lifecycle, tailoring an intern’s position to their individual strengths and experience to include:
• Implementing software solutions
• Tailoring and configuring commercial solutions to meet business needs
• Agentic AI development
• Data structures and data tables
• Data mining
• Query development and execution
• Report generation using Tableau
• Responding to user questions
• Integrating and presenting data

AI & Data Science Internship

Operations

• Oversee Regional and Operational Managers to ensure delivery of high-quality, timely, and cost-effective disability and occupational health evaluation services to clients.
• Ensure operational readiness, effective leadership, fiscal stewardship, budget management, and compliance with operational and contractual performance standards.
• Support strategic growth and proactively prepare the workforce to meet current and future operational demands.
• Ensure that contractual, operational, regulatory/compliance, and financial objectives are consistently achieved across all areas of service delivery.

Associate Director of Operations

Business Operations

• Compile and extract data from various sources to present to internal and external business partners
• Generate and distribute various operational reports on a daily, monthly, quarterly and annual basis
• Communicate analysis results and supporting data to Senior Management Team
• Responsible for report enhancements and modifications, partnering with other departments as needed such as business operations and IT teams
• Provide training to external clients on LQTC proprietary applications(s) as necessary
• Participate in user acceptance testing (UAT) in support of technology systems/changes

Business Operations Analyst

Compliance

• Maintains the administrative aspects of the Company’s certification procedures to meet VA requirements
• Responsible for auditing of records of certification/re-certification in the Learning Management System (LMS) by creating and running reports, auditing against master files and regular communication of findings to management
• Produce daily, weekly, monthly reports to track completed courses/audit report certifications which ones are about to expire
• Send notification and follow up with providers that their certifications are about to expire
• Apply prescriptive rules to affected providers to recertify and “expire” their certifications every 3 years
• Pull daily reporting on providers that have not completed the certification/re-certifications which are close to expiration
• Organize and maintain training and audit files
• Provides updates to management in a timely manner
• Prepares files, lists, copies, and other information to support certification audits
• Assist with responses to inquiries or issues escalating as needed
• Perform other duties and responsibilities as assigned

Compliance Coordinator

QA Engineer

• Review and audit exam reports sent over from medical providers
• Ensure all medical coding is complete and accurate
• Ensure all tests have been ordered and completed, and present in the medical record
• Coordinate with medical providers as needed for clarification of reports
• Work with in house appointment schedules to request additional appointments for the veteran as necessary

Senior Provider Support Analyst

AI & Data Science Internship

Associate Director of Operations

Business Operations Analyst

Compliance Coordinator

Medical QA Specialist I – AWW