Real Estate Sales Manager
HR factory GmbH
Job Level
Mid-LevelSenior
About the role
- Manage a portfolio of higher education clients using QS’s suite of SaaS platforms, ensuring measurable value and renewal
- Manage renewals and subscription lifecycle, ensuring contracts are executed on time and growth targets are met
- In collaboration with sales colleagues, support sales through pursuing new business and upsell opportunities
- Build and maintain strong, consultative relationships with university stakeholders and serve as primary contact for client queries
- Lead strategic account planning and engagement meetings, translating client needs into actionable solutions and success plans
- Collaborate with internal stakeholders to ensure accurate tracking and forecasting of client revenue, renewals, and expansion
- Support the successful delivery of contracted services and monitor client activity, engagement levels, and platform performance, escalating risks and driving resolutions
- Support client onboarding and ongoing training, workshops, or product demos
- Represent QS at industry conferences, client events, and market-specific workshops
- Collaborate with finance and operations teams to support accurate invoicing
- Provide regular reporting on client engagement and platform usage and feed market intelligence back to internal teams
- Stay informed on key higher education developments to better support university partners
Requirements
- Strong commercial awareness and ability to identify upsell opportunities
- Excellent communication and client relationship skills
- Proven experience managing multiple accounts and priorities
- Confident working with data to inform client strategy and decisions
- Proactive, accountable, and results-oriented
- Strong project management and organisational skills
- Skilled at influencing and advising stakeholders
- Comfortable working under pressure and meeting deadlines
- International mindset with appreciation for cultural diversity
- Background in higher education or knowledge of tertiary education processes preferred (desirable)
- Spanish proficiency (application asks to rate)
