Director of Testing
YepCode
Job Level
Mid-LevelSenior
About the role
- Conduct root cause and other data analysis
- Conduct QA evaluations per client requirements and provide QA progress reports to team lead
- Act as escalation point of contact for process questions, issues and resolution
- Act as Subject Matter Expert (SME) for QA evaluations
- Participate as project team member in problem prevention and continuous improvement projects
Requirements
- Experience in supporting fintech
- Experience in preparing and presenting written project status reports and executive briefings
- Phenomenal communication, presentation, and public speaking skills
- Organizational and time management abilities
- Critical thinking, analytical, and decision-making ability
- Language proficiency in English and Mandarin is mandatory
- Attention to detail and ability to deep dive into collected data from quality monitoring and reporting feedback
