
Delivery Manager
qode.world
contract
Posted on:
Location Type: Remote
Location: Chile
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Tech Stack
About the role
- Drive delivery workflows for Infrastructure and Security teams by ensuring Jira boards are updated, dependencies are mapped, and documentation in Confluence remains current.
- Coordinate enterprise patch cycles end‑to‑end, ensuring deadlines, maintenance windows, and progress are clearly communicated and tracked.
- Manage the vulnerability remediation pipeline—monitor aging items, confirm ownership, and ensure mitigation steps are documented.
- Facilitate blameless postmortems after incidents, capture clear action items, and ensure follow‑through.
- Provide timely, concise internal updates during active incidents, maintenance activities, or operational escalations.
- Recommend process improvements or automation opportunities to reduce manual overhead and improve overall delivery velocity.
Requirements
- 3+ years of project coordination or technical program management experience within IT Operations, Infrastructure, or similar technical fields.
- Strong technical literacy across servers, patching, cloud environments, networking, and general operational workflows.
- Advanced proficiency with Jira and Confluence for project boards, documentation, and reporting.
- Exceptional organization skills with a detail‑driven, process‑first mindset.
- Ability to distill complex technical updates into clear, actionable communications for internal stakeholders.
- Experience working in large or matrixed environments.
- Familiarity with IT change‑management frameworks.
- Experience using Smartsheet, Slack, or Google Workspace for operational tracking.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project coordinationtechnical program managementvulnerability remediationprocess improvementsautomationtechnical literacypatchingcloud environmentsnetworkingoperational workflows
Soft Skills
organization skillsdetail-drivenprocess-first mindsetclear communicationactionable communications