QinetiQ US

Learning and Development

• Design, deliver, and continuously enhance Harnham's recruitment training programs
• Lead onboarding and classroom training for all new hires
• Coach recruiters through live desk-side mentoring, call coaching, role-playing, and one-on-one development sessions
• Train consultants on:
• - Business Development & Client Acquisition
• - Cold Calling & Sales Techniques
• - Candidate Sourcing & Market Mapping
• - LinkedIn Recruiter & AI Recruiting Tools
• - Candidate Qualification & Interview Best Practices
• - Negotiation & Offer Management
• - Pipeline Management
• - Time Management & Desk Organization
• - Recruitment Strategy & Market Intelligence
• Partner with leadership to identify development opportunities across the business
• Measure training effectiveness through activity, productivity, placements, revenue growth, and consultant progression
• Build engaging training materials, playbooks, workshops, and learning resources
• Continuously improve our learning programs by incorporating industry best practices and emerging AI recruiting technologies

Learning and Development Lead

Consultant

• Review our current QuickBooks setup and identify areas for improvement.
• Assess how we are currently managing invoicing and advise on a more efficient process.
• Support the setup of improved invoicing workflows and automation within QuickBooks.
• Advise on finance system best practice and how the team can use QuickBooks more effectively.
• Provide guidance on reporting, balance sheet confidence and data accuracy.
• Support the finance team with practical training and knowledge sharing.
• Recommend improvements to reduce manual administration and improve process efficiency.
• Provide clear guidance on what should be changed, how it should be implemented, and what the team should continue doing moving forward.
• Potentially provide future ad hoc support as a go-to QuickBooks expert.

Learning and Development Lead

QuickBooks Systems Consultant