Learning and Development Lead

QinetiQ US

Learning & Development Consultant responsible for shaping training function for recruitment teams. Focusing on driving success through coaching and strategic development for recruiters.

Posted 7/30/2026full-timePhoenix • Arizona • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering recruitment training programs, with a strong focus on coaching and mentoring recruiters to enhance their performance. Proficient in utilizing AI recruiting tools and best practices to drive business development and client acquisition.

Highest-signal resume keywords

Recruitment Training Program DesignCoaching & MentoringBusiness Development & Client AcquisitionAI Recruiting ToolsFull Recruitment Lifecycle Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Candidate SourcingCold Calling TechniquesNegotiation & Offer ManagementPipeline ManagementTime ManagementRecruitment StrategyMarket IntelligenceInterview Best PracticesSales TechniquesTraining Effectiveness Measurement

Soft Skills

Outstanding CommunicationPresentation SkillsFacilitation SkillsInspiration & MotivationTeam Development

Tools & Technologies

LinkedIn RecruiterAI Recruiting Tools

Industry Keywords

Agency RecruitmentRevenue GrowthBilling TargetsConsultant ProgressionHigh-Performing Teams

About the role

Key responsibilities & impact

Design, deliver, and continuously enhance Harnham's recruitment training programs
Lead onboarding and classroom training for all new hires
Coach recruiters through live desk-side mentoring, call coaching, role-playing, and one-on-one development sessions
Train consultants on:
- Business Development & Client Acquisition
- Cold Calling & Sales Techniques
- Candidate Sourcing & Market Mapping
- LinkedIn Recruiter & AI Recruiting Tools
- Candidate Qualification & Interview Best Practices
- Negotiation & Offer Management
- Pipeline Management
- Time Management & Desk Organization
- Recruitment Strategy & Market Intelligence
Partner with leadership to identify development opportunities across the business
Measure training effectiveness through activity, productivity, placements, revenue growth, and consultant progression
Build engaging training materials, playbooks, workshops, and learning resources
Continuously improve our learning programs by incorporating industry best practices and emerging AI recruiting technologies

Requirements

What you’ll need

Proven success within an agency recruitment environment
Demonstrated track record of exceeding revenue and billing targets
Strong history of winning new business through outbound business development
Experience managing the full recruitment lifecycle from client acquisition through successful placement
Passion for coaching, mentoring, and developing high-performing teams
Outstanding communication, presentation, and facilitation skills
Ability to inspire, motivate, and elevate performance across recruiters at all experience levels

Benefits

Comp & perks

**🌍 Global Market Leader**
Join the world's leading recruitment business specializing in Data, AI, and Analytics.
**🚀 Make a Lasting Impact**
Build and own the Learning & Development function while directly influencing the success of our recruiters and the future growth of our Phoenix office.
**📈 Career Growth**
As Harnham continues to expand across North America, you'll have the opportunity to shape strategy, develop future leaders, and grow your own career.
**🤝 Collaborative Culture**
Work alongside experienced recruitment leaders who are passionate about developing people and celebrating success.