Vice President, Wealth Operations Strategy Lead
Citi
Job Level
Junior
About the role
- QCP is Asia's leading digital asset partner, empowering clients to seamlessly integrate digital assets into their portfolios.
- Offers comprehensive solutions — from spot on/off ramping and fixed income strategies to vanilla options and bespoke exotics.
- Driven by the vision to be the most trusted partner in digital asset markets; provide innovative solutions for portfolios, balance sheets, and treasury.
- Founded in 2017; navigated three market cycles and bridged institutional and crypto ecosystems.
- Responsibilities: Input payment instructions (Fiat and Digital Assets) raised by the trading desk; verify payment amounts and counterparty wallet information with accuracy and diligence.
- Ensure smooth execution of end-to-end payment process, including fund releases to counterparties, with strict adherence to internal controls and due diligence procedures.
- Deliver high-quality client service support, escalating and directing inquiries to the appropriate departments when necessary.
- Support process enhancements, assist with automation efforts, and help streamline workflows for greater efficiency.
- Support the team in identifying potential operational risks and ensuring controls are followed.
- Support the Team Lead in carrying out their responsibilities and assist in ad-hoc tasks as required.
Requirements
- 1-4 years of experience in a Middle Office, Client Services, or Cash Settlements role within financial services.
- Bachelor’s degree in Finance, Business, or a related field; equivalent banking industry experience will also be considered.
- Results-oriented with strong attention to detail and accuracy.
- Excellent written and verbal communication skills, with the ability to present information clearly and concisely.
- Good interpersonal skills and a collaborative mindset, with the ability to work effectively within a team environment.
- Proven ability to work under tight deadlines with minimal supervision.
- Flexibility to work rotating shifts, including nights, weekends, and public holidays.
- Shift Schedule: Shift 1: Morning (8:00 AM – 4:00 PM SGT); Shift 2: Evening (4:00 PM – 12:00 AM SGT); Shift 3: Night (12:00 AM – 8:00 AM SGT).
