Participate in strategic planning with senior business leaders to ensure technology delivery aligns with organizational goals and strategic imperatives
Ensure all initiatives are set up with clear objectives and deliver against agreed time, budget, scope, and quality expectations
Provide subject matter expertise on business demand, helping determine value‑add and priority across the portfolio
Manage relationships between the business and IT to ensure clarity, alignment, and effective decision‑making throughout initiative lifecycles
Lead, manage, and hold the Project Management team accountable for consistent delivery practices, documentation standards, and execution excellence
Own and refine Project Management team processes, workflows, and operating mechanisms to support predictable, repeatable delivery outcomes
Identify and manage interdependencies, risks, and issues across all initiatives, ensuring they are resolved or escalated appropriately
Develop and maintain constructive working relationships with internal and external stakeholders across functions and levels
Manage assigned vendors throughout the vendor lifecycle, ensuring delivery expectations are met and supporting cross‑team alignment
Provide overall program management across complex, matrixed delivery environments, bringing together teams across IT, business, and external partners
Produce clear, concise program status updates and executive‑level communications summarizing progress, risks, decisions, and required actions

Requirements

Relevant experience leading complex technology projects or programs within an IT organization
Demonstrated ability to manage delivery across multiple teams, functions, and stakeholders
Experience overseeing initiatives from inception through implementation, ensuring alignment to strategy, scope, schedule, and quality expectations
Experience in insurance, regulated industries, or similarly complex operational environments
Proven ability to work effectively with stakeholders at all levels of the organization, including senior business leaders and technology executives
Strong relationship management skills with a track record of influencing decisions, resolving conflicts, and driving alignment across teams
Senior‑level stakeholder management experience, including preparation and delivery of executive‑level communications
Solid understanding of the software development lifecycle (SDLC) and technology delivery practices
Significant experience in Project, Program, or Portfolio Management roles with responsibility for cross‑functional initiatives
Experience leading or supporting senior delivery or account management functions within IT
Demonstrated ability to translate business needs into actionable plans and to identify value‑add opportunities across a portfolio
Experience working within or alongside outsourced IT arrangements, including coordination with system integrators and external vendors
Experience managing interdependencies, risks, financials, and resource constraints across multiple, concurrent initiatives

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementprogram managementportfolio managementsoftware development lifecycle (SDLC)risk managementstakeholder managementdelivery managementvendor managementcross-functional initiativesstrategic planning

Soft Skills

relationship managementinfluencing decisionsconflict resolutioncommunicationalignment drivingexecutive-level communicationcollaborationproblem-solvingorganizational skillsleadership