Pylon

Senior Manager, Mortgage Underwriting

Pylon

full-time

Posted on:

Location Type: Office

Location: New York City • New York • 🇺🇸 United States

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Job Level

Senior

About the role

  • Develop and implement underwriting workflows, SOPs, SLAs, checklists, and QC measures to ensure high-quality and efficient loan underwriting.
  • Regularly access and enhance Underwriting Systems to ensure smooth file flow, high quality, regulatory compliance and efficiency.
  • Oversee day-to-day operations with third-party fulfillment partners, ensuring consistent loan delivery.
  • Define and monitor productivity standards and performance goals; ensure they are met monthly, quarterly and annually.
  • Conduct 2nd level reviews, handle exceptions, and manage escalations to ensure quality control.
  • Act as subject matter expert to aid decision-making and drive product improvement.
  • Work closely with internal teams, partners, and engineering to drive product improvements and optimize fulfillment infrastructure.
  • Provide technical and guideline training and conduct ongoing training as needed.
  • Maintain comprehensive understanding of mortgage origination and regulations to ensure compliance.

Requirements

  • 10+ years of experience in underwriting and managing underwriting teams across diverse loan types, including Conventional, Jumbo, NON-QM, GOVT across purchase and refinance.
  • Expert-level knowledge of the entire mortgage lending process and detailed underwriting knowledge specific to loan requirements.
  • Comprehensive understanding of federal, state, and regulatory guidelines related to residential mortgage lending.
  • Proven track record in developing underwriting workflows, SOPs, SLAs, and QC measures.
  • Proficiency in configuring Underwriting Systems for efficiency, quality and compliance.
  • Proven track record in managing and leading de-centralized underwriting teams.
  • Experience in the management of strategic 3rd party fulfillment partners.
  • Experience working on mortgage products within a fintech environment is strongly preferred.
  • Ability to oversee numerous 3rd party fulfillment partners, ensuring high quality, on-time originations.
  • Ability to conduct 2nd level reviews, handle exceptions, and manage escalations.
Benefits
  • Ownership: Meaningful early-stage equity in Pylon.
  • Healthcare: Top-tier medical, vision & dental with support for dependents.
  • 401(k): Ability to save for your future.
  • Flexible Time Off: Be on when you’re on and off when you’re off.
  • Hardware Allowance: $2,000 to fix up your workspace.
  • Annual Off-sites: Fully paid for team off-sites in beautiful corners of the world.
  • At-cost Mortgages: We’ll help you finance your next home when you’re ready.

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
underwriting workflowsSOPsSLAsQC measuresUnderwriting Systemsmortgage originationloan requirementsfederal guidelinesstate guidelinesregulatory compliance
Soft skills
leadershipdecision-makingtrainingcommunicationproblem-solvingcollaborationperformance monitoringquality controlexception handlingescalation management
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