Pylon

Underwriter

• Develop and implement underwriting workflows, SOPs, SLAs, checklists, and QC measures to ensure high-quality and efficient loan underwriting.
• Regularly access and enhance our Underwriting Systems to ensure smooth file flow, high quality, regulatory compliance and efficiency.
• Oversee day-to-day operations with fulfillment partners, ensuring consistent loan delivery.
• Define and monitor productivity standards and performance goals and ensure that they are met on a monthly, quarterly and annual basis.
• Conducting 2nd level reviews, handling exceptions, and managing escalations to ensure quality control.
• Act as a subject matter expert, aiding decision-making and driving product improvement.
• Working closely with internal teams, partners, and engineering to drive product improvements and optimize the fulfillment infrastructure.
• Provide technical and guideline training, recommend areas of improvement, and conduct ongoing training as needed.
• Maintain a comprehensive understanding of mortgage origination and regulations to ensure compliance.

Technical Oversight – Underwriting