Enterprise Client Manager
ConnectPay
Job Level
Senior
About the role
- Own and shape the entire compliance and regulatory strategy for embedded finance and invoice finance credit products.
- Build tailored, fit-for-purpose strategies for KYC, AML, transaction monitoring, and regulatory engagement.
- Report directly to the Head of Risk as the key subject matter expert; ensure products scale safely and align with regulatory expectations and risk appetite.
- Architect, implement, and own the end-to-end Compliance & Financial Crime Framework for the digital lending product suite.
- Design and deploy risk-based approaches to customer due diligence (CDD/KYC), sanctions screening, and transaction monitoring.
- Act as the primary compliance authority for the product team, advising on regulatory requirements and risk mitigation for new features and market expansions.
- Oversee day-to-day compliance operations for the product division to meet regulator and group standards.
- Conduct product-specific compliance risk assessments and lead remediation initiatives.
- Manage the compliance monitoring programme and ensure documentation is audit-ready.
- Serve as the bridge between the product team and the bank's central compliance function, managing alignment and regulatory variations.
- Foster compliance awareness within the product division through training and engagement.
- Act as a key point of contact for regulatory bodies on matters pertaining to the product suite.
Requirements
- 5+ years of hands-on experience in a senior compliance role within fintech, digital lending, or a bank.
- Proven experience in building or significantly enhancing compliance frameworks for specific products, not just maintaining group-wide policies.
- Deep, practical knowledge of the UK regulatory landscape.
- Exceptional analytical and problem-solving skills, with the ability to translate regulatory text into actionable business requirements for tech and product teams.
- A confident and influential communicator, able to engage and advise stakeholders at all levels, from engineers to the board.
- High integrity, strong organisational skills, and an unwavering attention to detail.
