PwC

Marketing & Commerce Operations – Manager

PwC

full-time

Posted on:

Location Type: Office

Location: Florida, Illinois, North Carolina, Texas • 🇺🇸 United States

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Salary

💰 $99,000 - $232,000 per year

Job Level

SeniorLead

About the role

  • Lead customer engagement and related strategy for utility operations
  • Supervise, develop, and coach teams to deliver top-quality outcomes
  • Manage client service accounts and engagement workstreams
  • Leverage social media and technology trends to enhance client strategies
  • Build and maintain enduring client relationships
  • Manage project workflows to secure successful outcomes
  • Foster an environment of continuous improvement and innovation
  • Implement firm methodologies and technology resources

Requirements

  • Bachelor's Degree
  • 7 years of experience of direct consulting success, selling and/or delivering Customer based programs or utility operations
  • Master's Degree preferred
  • Significant knowledge of utility industry customer engagement
  • Proficiency in leveraging social media and technology trends
  • Proven success managing client needs and relationships
  • Advanced project management and facilitation skills
  • Ability to mentor junior team members
Benefits
  • medical
  • dental
  • vision
  • 401k
  • holiday pay
  • vacation
  • personal and family sick leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementcustomer engagementconsultingfacilitation
Soft skills
leadershipcoachingmentoringrelationship managementcontinuous improvementinnovation
Certifications
Bachelor's DegreeMaster's Degree
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