Salary
💰 $99,000 - $232,000 per year
About the role
- Lead customer engagement and related strategy for utility operations
- Supervise, develop, and coach teams to deliver top-quality outcomes
- Manage client service accounts and engagement workstreams
- Leverage social media and technology trends to enhance client strategies
- Build and maintain enduring client relationships
- Manage project workflows to secure successful outcomes
- Foster an environment of continuous improvement and innovation
- Implement firm methodologies and technology resources
Requirements
- Bachelor's Degree
- 7 years of experience of direct consulting success, selling and/or delivering Customer based programs or utility operations
- Master's Degree preferred
- Significant knowledge of utility industry customer engagement
- Proficiency in leveraging social media and technology trends
- Proven success managing client needs and relationships
- Advanced project management and facilitation skills
- Ability to mentor junior team members
- medical
- dental
- vision
- 401k
- holiday pay
- vacation
- personal and family sick leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementcustomer engagementconsultingfacilitation
Soft skills
leadershipcoachingmentoringrelationship managementcontinuous improvementinnovation
Certifications
Bachelor's DegreeMaster's Degree