Leave of Absence Case Manager
Puzzle 🧩🚀
full-time
Posted on:
Location Type: Remote
Location: Colombia
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About the role
- Oversee and administer employee leave requests and accommodations requiring specialized attention for our clients’ employees.
- Apply for leave requests arising under FMLA, ADA, state/local laws, Company policies and short- and long-term disability plans.
- Communicate with employees regarding their needs and ensure they are aware of their responsibilities and documentation requirements in the process of qualifying for and taking leave.
- Facilitate and coordinate all aspects of the leave management process for clients and their employees.
- Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and best practices.
- Timely update the LOA Board for each client and maintain communications/updates for a real-time leave database.
Requirements
- Bachelor’s degree in human resources or related field and/or equivalent experience
- Three (3) plus years’ Leave Management experience required.
- Federal and State LOA, STD, and ADA knowledge.
- Experience in high-volume leave case management environment supporting multiple leaves and states at the same time preferred.
- Excellent verbal and written communication skills.
- Proficient with Microsoft Office Suite and other relevant software.
- Experience working in a document signature system.
Benefits
- Competitive salary
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Leave ManagementFMLA knowledgeADA knowledgeLOA knowledgeSTD knowledgecase managementdocumentation management
Soft Skills
communication skillsverbal skillswritten skillsorganizational skills
Certifications
Bachelor’s degree in human resources