Puzzel

Artificial Intelligence

• Understand our clients’ business and help them maximize value using our AI platform
• Responsible for training our customers in our solution, building and configuring solutions with our clients
• Plan and execute launch of our solutions at customers
• Responsible for delivering and building solutions on-time with our customers maximizing the value for our customers
• Building strong relationships to our clients and support them in using our products
• Gathering and providing feedback to our roadmap for new features etc.

Associate AI Solutions Specialist

Marketing

• Responsible for building and nurturing strong relationships with our existing customer base—turning satisfied users into vocal advocates
• Build and scale a customer advocacy program
• Own the Customer Advisory Board program end to end—recruiting members, planning and facilitating meetings
• Support customer events, roundtables, and webinars that engage the Puzzel customer base
• Partner closely with Product and Customer Success teams to gather, analyse, and share customer feedback
• Work with content and design teams to develop impactful customer marketing materials
• Serve as the connective tissue between customers and internal teams, advocating for customer needs

Associate AI Solutions Specialist

Customer Marketing Manager