Purpose Financial

Bi-Lingual Spanish Customer Care Central Sales Specialist

Purpose Financial

full-time

Posted on:

Location Type: Remote

Location: Remote • South Carolina • 🇺🇸 United States

Visit company website
AI Apply
Apply

Job Level

Junior

About the role

  • Providing service to and support for, potential and returning Advance America customers
  • Assist customers with completing the necessary requirements for loan consideration and/or approval
  • Support customers with product information, application flow, online system assistance and all other related areas
  • Diligently assist customers with completing an application for loan products and services
  • Follow processes and procedures to remain compliant while supporting all entities of the company
  • Listen and discern a customer’s needs or identify an issue – resolve the problem and submit the application
  • Maintain professional attitude and behavior while communicating with customers and co-workers
  • Type and input necessary data with precision, accuracy, and consistency
  • Work with a multitude of computer applications/programs to meet goals as required
  • Work flexible and rotating shifts which include evenings up to 9:00pm and all-day Saturday (9:00am – 6:00pm) on a rotating schedule

Requirements

  • A high school diploma or GED required
  • At least one year of contact center experience or bank related work experience in Outbound and Inbound sales is preferred
  • Prior in-bound call center experience and/or prior customer service experience with heavy phone volume and data entry required
  • Must be bi-lingual in English and Spanish
  • Excellent written and verbal communications skills
Benefits
  • Competitive Wages
  • Health/Life Benefits
  • Health Savings Account plus Employer Seed
  • 401(k) Savings Plan with Company Match
  • Paid Parental Leave
  • Company Paid Holidays
  • Paid Time Off including Volunteer Time
  • Tuition Reimbursement
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program
  • Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entryloan processingapplication assistancecustomer supportcompliance proceduresproblem resolutioncomputer applications
Soft skills
communication skillsprofessional attitudecustomer servicelistening skillsproblem-solvingattention to detail
Certifications
high school diplomaGED
The Cigna Group

Senior Customer Service Representative

The Cigna Group
Seniorfull-time$17–$26Massachusetts, Virginia · 🇺🇸 United States
Posted: 20 minutes agoSource: cigna.wd5.myworkdayjobs.com
Farmers Insurance

Customer Care Representative, P&C License Required

Farmers Insurance
Juniorfull-time$22–$23Arizona, Nevada, Texas · 🇺🇸 United States
Posted: 1 hour agoSource: jobs.farmersinsurance.com
Carrier

Senior Manager, Applied Customer Service

Carrier
Seniorfull-timeFlorida, North Carolina · 🇺🇸 United States
Posted: 1 hour agoSource: carrier.wd5.myworkdayjobs.com
SFDC
TeamSnap

Customer Support Specialist

TeamSnap
Mid · Seniorfull-time$20–$20🇺🇸 United States
Posted: 2 hours agoSource: jobs.lever.co