Pureprofile

Account Manager

• Responsible for achieving revenue targets from existing clients
• Assisting with onboarding new clients and developing junior employees
• Championing the improvement of internal processes
• Liaising with internal stakeholders to represent clients
• Ensuring projects sold are delivered on time & within the budget
• Train and develop Account Executives on Market Research and account Management
• Work with other business units to exceed expectations and sell holistic solutions
• Meet and exceed personal and team revenue and gross margin targets
• Identify potential opportunities to pitch, win and deliver campaigns
• Assist with developing client presentations and service/product offering
• Develop a trusting relationship between key clients and the organisation
• Managing the internal communications between clients and teams
• Negotiating/Implementing incentive schemes with clients
• Mentor and coach Account Executives on sales techniques

Senior Account Manager

Client Services Representative

• support the Sales team with administrative tasks
• using Salesforce to create opportunities, quotes and invoices
• run feasibility on new briefs from the team
• understand and utilise different research platforms
• updating CRM system to ensure all opportunities, quotes, projects, contacts and meetings are tracked
• learning & understanding the Pureprofile offering to current and prospective clients
• working closely with Account Directors and Managers in the sales team to prepare proposals and presentations
• proactively engaging with clients for repeat business
• liaising with vendors and internal operations for projects
• collaborating with Project Management teams to ensure excellent service

Commercial Client Support Manager

Research Scientist

• Management of all research related tasks from end to end – objectives and research needs exploration, questionnaire design, survey testing, fieldwork coordination, data processing guidance, analysis plan, interpretation of data, and presentation to clients
• Assist Client Solutions team in research design and proposal process
• Analyse research data to draw actionable insights and recommendations
• Run mini polls where needed to substantiate proposals, or for content creation
• Secondary data research where applicable
• Brainstorming of ideas to improve insights delivery to clients
• Creation of case studies, by combining learnings and best practices from completed studies
• Remain informed on market trends and research methodologies to apply in day-to-day work
• Drive actionable results and insights from data collected and consult clients on key takeaways to address their business needs and wants
• Foster strategic client relationship by executing external workshops with clients for topics such as “How to do Pricing Research”
• Advise clients on types of research/methodologies to consider.

Senior Account Manager

Commercial Client Support Manager

Senior Researcher