Commercial Client Support Manager
Pureprofile
full-time
Posted on:
Location Type: Remote
Location: Philippines
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About the role
- support the Sales team with administrative tasks
- using Salesforce to create opportunities, quotes and invoices
- run feasibility on new briefs from the team
- understand and utilise different research platforms
- updating CRM system to ensure all opportunities, quotes, projects, contacts and meetings are tracked
- learning & understanding the Pureprofile offering to current and prospective clients
- working closely with Account Directors and Managers in the sales team to prepare proposals and presentations
- proactively engaging with clients for repeat business
- liaising with vendors and internal operations for projects
- collaborating with Project Management teams to ensure excellent service
Requirements
- 2 to 3 years’ experience within a similar role
- understanding of online panel operations, feasibility checks, and respondent recruitment
- motivated to deliver targets
- highly organised planner
- ability to work under pressure and meet tight deadlines
- strong verbal and written communication skills, and numeracy
- commercial mindset with basic negotiation skills
- analytical thinking with attention to detail
- proficient in Google Workspace/Microsoft Office Suite and CRM tools
Benefits
- competitive benefits package that includes reward and recognition programs
- professional development opportunities
- flexible working arrangements
- health and well-being initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SalesforceCRM toolsfeasibility checksrespondent recruitmentproposal preparationpresentation preparation
Soft Skills
motivatedhighly organisedability to work under pressurestrong verbal communicationstrong written communicationnumeracycommercial mindsetnegotiation skillsanalytical thinkingattention to detail