PureCars

Marketing

• Supporting day-to-day project coordination by scheduling meetings, tracking action items, and helping keep tasks on time within established plans
• Scheduling and coordinating meetings across cross-functional teams for traditional, digital, and creative production workstreams
• Taking and distributing meeting notes and action items in a timely manner
• Building and maintaining Monday.com boards and workflows to support PureCars and External Partnership initiatives and Group 1 goals
• Supporting day-to-day tracking of project tasks and deliverables under the direction of channel/account leads

Marketing Coordinator

Account Manager

• Travel as necessary to maintain an in-person dealership presence.
• Build strong relationships with key dealership stakeholders, including Dealer Principals, General Managers, and other leadership.
• Present ROI, performance insights, and opportunities to maximize utilization of the PureCars and AutoAlert platforms and solutions.
• Schedule recurring business reviews and strategic planning sessions with dealership stakeholders and customer champions.
• Strengthen and maintain long-term relationships with assigned clients.
• Serve as a trusted advisor by consulting and developing strategic recommendations with dealership leadership.
• Regularly review dealership assets, platform settings, user access, and utilization with client leadership.
• Identify opportunities for organic growth and additional product adoption while ensuring customers maximize the value of the PureCars and AutoAlert product portfolio.
• Monitor dealership performance metrics and demonstrate the value of PureCars and AutoAlert through data-driven recommendations and process improvements.
• Increase client knowledge and adoption of PureCars and AutoAlert products and solutions through education and consultation.
• Identify, develop, and cultivate customer advocates for PureCars and AutoAlert.
• Represent the voice of the customer internally by collaborating with Sales, Product, Engineering, Marketing, Operations, Finance, and other cross-functional teams.
• Hold customers accountable for agreed-upon success plans and platform utilization.
• Coordinate and promote customer training to ensure dealerships receive the level of service and support they expect.
• Maintain a strong working knowledge of the PureCars and AutoAlert product suites.
• Complete and submit required reports, documentation, and administrative tasks while following company policies and procedures.
• Meet regularly with leadership to discuss client health, initiatives, opportunities, and progress toward established goals.
• Promote adoption and utilization of customer-facing tools, reporting, and marketing resources available through the PureCars and AutoAlert platforms.
• Guide customers to the appropriate support, training, and customer success resources as needed.
• Perform other duties as assigned.

Key Account Manager

Project Manager

• Introduce products and set expectations of timeline, billing and dealer participation
• Communicate clearly and concisely with dealer for verification of products
• Hold customer and supporting internal team members accountable to timeline
• Work with the team to meet monthly MRR activation goals
• Collaborate with Account Management and Save teams to mitigate churn
• Be able to quickly identify and report any blockers that may result in a delay in launch
• Provide best practices on our products as applicable to the customer’s purchase
• Assist in development of process templates
• Provide status reports on deployment progress to key stakeholders
• Ensure all communication and progress is appropriately logged and documented in Salesforce
• Troubleshoot customer issues during deployment as needed
• Keep all internal team members assigned to accounts up to date on the status
• Offer a warm handoff to team members that will continue the relationship after adoption is successful

Marketing Coordinator

Key Account Manager

Key Account Manager

Implementation Project Manager