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Implementation Project Manager
PureCarsImplementation Project Manager overseeing dealer onboarding to AutoAlert's platform. Collaborating with teams to ensure product adoption and managing project timelines in a remote environment.
About the role
Key responsibilities & impact- Introduce products and set expectations of timeline, billing and dealer participation
- Communicate clearly and concisely with dealer for verification of products
- Hold customer and supporting internal team members accountable to timeline
- Work with the team to meet monthly MRR activation goals
- Collaborate with Account Management and Save teams to mitigate churn
- Be able to quickly identify and report any blockers that may result in a delay in launch
- Provide best practices on our products as applicable to the customer’s purchase
- Assist in development of process templates
- Provide status reports on deployment progress to key stakeholders
- Ensure all communication and progress is appropriately logged and documented in Salesforce
- Troubleshoot customer issues during deployment as needed
- Keep all internal team members assigned to accounts up to date on the status
- Offer a warm handoff to team members that will continue the relationship after adoption is successful
Requirements
What you’ll need- Minimum of 3 years of high-level automotive experience preferred
- Sufficient product and industry knowledge
- Strong problem solving and troubleshooting capability
- Competency with computer applications and programs
- Proficiency in Salesforce
- Desire to continue to grow skillset with ongoing education and training
- Excellent communication and presentation skills
- Organizational and time-management skills for meeting deadlines in a fast-paced environment
Benefits
Comp & perks- AutoAlert provides a robust benefits package to eligible employees. Eligibility requirements apply to all plans in the United States and Canada. AutoAlert reserves the right to alter benefits offerings at will.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingproblem solvingprocess developmentdeployment management
Soft Skills
communicationpresentationorganizational skillstime-managementcollaborationaccountability