Salary
💰 $163,000 - $248,000 per year
About the role
- Forecast and plan returns from customer upgrades, mapping inbound units to their most valuable downstream use (remanufacture, refurbish, Evergreen//One, or POC).
- Make and honor supply commitments to Sales, Service, and Evergreen teams, ensuring allocations are delivered on time and in full.
- Drive decision-making on trade-offs across business lines to ensure the highest-value use of recovered equipment.
- Monitor inventory health across remanufactured, refurbished, and POC asset pools.
- Identify and execute strategies to utilize excess materials and parts at contract manufacturers, reducing waste and improving margins.
- Partner with Inventory Management to align asset recovery with replenishment needs.
- Work closely with Reverse & Remanufacturing Operations, Demand Planning, Logistics, and Order Admin teams to synchronize returns forecasting and supply plans.
- Collaborate with contract manufacturers and service partners to plan reprocessing, upgrades, and component use.
- Partner with Finance and Product Management to ensure allocation decisions align with business priorities and cost targets.
- Build reporting and planning tools to track returns volumes, allocation outcomes, yields, and margin impact.
- Analyze data to identify opportunities for better reuse, faster cycle times, and reduced inventory exposure.
- Shape and implement new planning processes with a focus on automation, productivity, and scalability from the start.
Requirements
- 10+ years of experience in supply planning, reverse logistics, manufacturing planning, or related supply chain roles.
- Strong analytical and reporting skills, including Excel and ERP/Planning tools (e.g., NetSuite, SAP, Salesforce).
- Knowledge of contract manufacturing, inventory optimization, and circular economy principles.
- Familiarity with asset recovery, ITAD, or remanufacturing processes is a plus.
- High ownership mindset with a strong sense of accountability for honoring supply commitments.
- Clear communicator with strong influencing skills—able to shape outcomes across Sales, Service, and Operations.
- Comfortable with ambiguity, entrepreneurial, and eager to design processes that will scale.
- Automation-first, productivity-focused mindset: you look for ways to streamline, digitize, and simplify.