Claims Administrator
Puppy Dreams
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
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Salary
💰 CA$44,200 - CA$61,400 per year
About the role
- Receive, review and accurately open new client claims in the system ensuring policy declaration pages reconcile with data once verified claim was intended for IPG handling
- Accurately enter claims and financial data in various client databases and reconcile with our internal claims system
- Prepare financial and data reports as required
- Create client loss runs and liaise with clients to clarify and confirm needs
- Ensure policy declarations are accurate and interact with clients as required to obtain appropriate setup documents
- Troubleshoot data conflicts directly with clients and examiners
- Ensure claims are opened in a timely manner and in conformity with client data standards by researching and understanding the nuances of loss report details
- Other duties as assigned such as processing incoming and outgoing mail (regular and courier), financial recording of recovery cheques received, answering telephones, general services required to assist smooth operation of the office
Requirements
- Grade twelve diploma; however a post-secondary diploma in Office Administration will be given preference
- Familiarity or previous insurance claims experience will be a definite asset
- 2-3 years’ experience in an administrative support role is required
- Previously demonstrated ability to execute high attention to detail and strong analytical skill
- Demonstrated ability to manage changing priorities and proven organizational skills
- Demonstrated behaviours showing initiative and follow-up skills
- Demonstrated ability to maintain a high level of confidentiality
- Demonstrated professionalism and work ethic
- Proven ability to contribute to and work well within a team environment, as well as work independently
- Intermediate experience with Word and Excel skills are required
- All other computer applications – must have the aptitude and ability to learn as required
Benefits
- Work-Life Balance & Hybrid/Remote Work Opportunities
- E-flex Benefits Program & Wellness Initiatives
- Registered Retirement Savings Plan (RRSP) with 2% Match
- Training, Career Development, and Employee Recognition Programs
- Employee Referral Bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryfinancial reportingclaims processingdata reconciliationanalytical skillsattention to detailorganizational skillsconfidentialityinitiativefollow-up skills
Soft Skills
professionalismwork ethicteamworkindependenceadaptabilitycommunication
Certifications
Grade twelve diplomapost-secondary diploma in Office Administration