Insurance

• The Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner.
• Key Responsibilities of a Strata Adjuster: Assessing Damage; Complete Investigation into the nature of the claim, including: Conduct Site Inspections: Visit affected properties to document damage, take photographs, and estimate repair costs; Inspects damage to common property (e.g., roof leaks, water damage in shared walls, fire in hallways). Determines the cause of the damage (e.g., storm, plumbing failure, negligence). Determining Coverage: Reviews the strata insurance policy and Strata By Laws to see if the damage is covered. Assesses whether the damage falls under strata insurance (common property) or individual unit owner responsibility .
• Liaising with Stakeholders: Communicates with: Strata managers; Unit owners; Insurance companies; Contractors or engineers
• Estimating Repair Costs: Prepares or reviews cost estimates for repair or replacement. May bring in contractors or restoration companies.
• Managing the Claim Process: Recommends payment amounts to the insurer. Ensures fair settlement based on policy terms and damage assessment. Monitors progress of repairs.
• Reporting: Prepares formal reports for insurers and strata corporations. Documents findings, damage cause, and repair recommendations.

Claims Adjuster, Strata Claims

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Tech Stack

About the role

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