Analyze mid- and higher-level general liability claims to determine benefits due
Ensure ongoing adjudication of claims within company standards and industry best practices
Identify subrogation of claims and negotiate settlements
Manage mid-level general liability claims by gathering information to determine liability exposure; assign reserve values to claims, making claims payments as necessary, and settling claims up to designated authority level
Assess liability and resolve claims within evaluation
Approve and process assigned claims, determine benefits due, and manage action plan pursuant to the claim or client contract
Manage subrogation of claims and negotiate settlements
Communicate claim action with claimant and client
Ensure claim files are properly documented and claims coding is correct
May process complex lifetime medical and/or defined period medical claims which include state and physician filings and decisions on appropriate treatments recommended by utilization review
Maintain professional client relationships
Requirements
Bachelor's degree or college diploma preferred
Four (4) years of claims management experience or equivalent combination of education and experience required
Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles
Excellent oral and written communication
PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Good interpersonal skills
Excellent negotiation skills
Ability to work in a team environment
Ability to meet or exceed Service Expectations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.