Insurance

• Manage claims from start to finish on behalf of insurers by conducting prompt and thorough investigations
• Schedule and manage meetings with various stakeholders
• Provide clients with regular updates on developments, coverage issues, and key elements of the assigned files
• Draft client reports with recommendations, and explanatory letters to insureds and claimants
• Deliver exceptional customer service by maintaining strong communication with all parties involved
• Timely and accurately document all relevant developments, including facts and circumstances of the loss and coverage issues
• Maintain a calendar to manage claim developments effectively
• Represent clients in disputes and collaborate with professionals such as lawyers, notaries, engineers, architects, accountants, bankruptcy trustees, and others
• Manage stakeholder expectations, negotiate settlements, and resolve claims in accordance with client instructions

Claims Adjuster, Crime & Cyber Claims

Claims Adjuster, Casualty – Long Haul Trucking