Claims Adjuster, Casualty – Long Haul Trucking
Intact
Claims Adjuster, Crime & Cyber Claims
Puppy Dreams
full-time
Posted on:
Location Type: Hybrid
Location: Mississauga • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage claims from start to finish on behalf of insurers by conducting prompt and thorough investigations
- Schedule and manage meetings with various stakeholders
- Provide clients with regular updates on developments, coverage issues, and key elements of the assigned files
- Draft client reports with recommendations, and explanatory letters to insureds and claimants
- Deliver exceptional customer service by maintaining strong communication with all parties involved
- Timely and accurately document all relevant developments, including facts and circumstances of the loss and coverage issues
- Maintain a calendar to manage claim developments effectively
- Represent clients in disputes and collaborate with professionals such as lawyers, notaries, engineers, architects, accountants, bankruptcy trustees, and others
- Manage stakeholder expectations, negotiate settlements, and resolve claims in accordance with client instructions
Requirements
- Minimum three (3) years of experience as a claims adjuster in one or more of the following areas: crime insurance, cyber insurance, professional liability, and directors & officers (D&O) liability
- University degree considered an asset (e.g., law, engineering, accounting), or an equivalent combination of education and relevant experience
- Licensed claims adjuster or in the process of obtaining a license
- CIP or FCIP designation considered an asset
- Excellent written and spoken communication skills in both French and English
- Strong oral and written communication abilities
- Ability to perform and interpret advanced calculations, including comparative data analysis
- Knowledge of accounting principles
- Ability to adapt to different IT environments
- Advanced proficiency in Excel and Word is an asset
- Strong attention to detail, investigative mindset, analytical thinking, and the ability to interpret complex legal documents
- Strong organizational skills with the ability to prioritize daily tasks for effective time and case management
- Ability to develop and maintain strong business relationships
- Ability to work independently with minimal supervision
- Willingness to travel
Benefits
- You will be compensated for your billable hours and benefit from a flexible benefits package tailored to your needs, including options for taxable and non-taxable health care spending
- You will receive support from a local, experienced team and have access to centralized after-hours support
- Your continuing education expenses will be reimbursed
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims managementinvestigative skillsreport writingdata analysisaccounting principlesnegotiationsettlement resolutionlegal document interpretationadvanced calculationsstakeholder management
Soft skills
customer servicecommunicationorganizational skillsattention to detailanalytical thinkingindependencerelationship buildingtime managementadaptabilityproblem-solving
Certifications
licensed claims adjusterCIPFCIP