The ability to investigate, analyze, evaluate, quantify and report on losses with high level of complexity
Bodily Injury files
Manage losses throughout Canada and USA
Handling Ontario's commercial and personal line facility third party bodily injury claims in our Halcion system
Working with the Facility Association and completing semi annual facility reports
Within established authority limits, able to negotiate effective settlements of claims, attend courts proceedings, mediations and settlement meetings
Knowledgeable of insurance case law and regulatory changes while being available as a mentor, role model and technical resource for others
Work well with Defence and Plaintiff counsels alike with the goal of resolving the file in a timely manner on all levels of claims
Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable
Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements
Collect reports and statements to determine liability and coverage
Requirements
Minimum of 3-5+ years investigating Auto Casualty claims
Long Haul Trucking experience is considered an asset
Ontario litigation, tort and claims handling experience is required
Analytical skills, detail-oriented and organized
Ability to multitask and juggle competing priorities
Knowledge of the provincial legislation governing auto insurance
Completed or actively pursuing CIP designation
Willingness to secure out of province adjusting licenses
University degree or any combination of training and experience deemed relevant for the role
Bilingual in English and French is an asset
Benefits
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
investigating Auto Casualty claimsBodily Injury claimsnegotiating settlementsanalyzing insurance policy wordingassessing entitlementsreporting findingscollecting reports and statementsOntario litigationtort claims handlingknowledge of provincial legislation governing auto insurance
Soft skills
analytical skillsdetail-orientedorganizedmultitaskingability to juggle competing prioritiescommunication skillsmentoringrole modelingworking well with counselstimely resolution of claims