PTC

Solution Architect

PTC

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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About the role

  • Lead consultant on functional project teams utilizing the ServiceMax, MaxApproach Methodology to implement the ServiceMax solution.
  • Accountable for leading discovery and design workshops.
  • Completing business requirements analysis and confirmation.
  • Ability to transform business requirements into a set of end to end solutions within the application.
  • Identifying and documenting specifications and criteria for customizations.
  • Confirming functional design with client.
  • Supporting configuration effort by project consultants.
  • Overseeing quality reviews and testing of the configured solution.
  • Documenting finalized solution design and build specifications.
  • Leading deployment and hand-off.
  • Coordinating resolution of client-reported feedback and issues.
  • Communicating with project team to ensure timely updates to project health, risks, issues and solutions.

Requirements

  • Minimum 2+ years experience with Salesforce in an administrative or configuration management capacity required
  • Salesforce certification preferred (Minimum 1: ADM-201, Service Cloud, Platform App Builder)
  • Salesforce technical experience with Apex, Lightning Platform, Visual Force, or Java preferred
  • 7+ years consulting experience implementing with one or more Customer Relationship Management Solutions, (such as SalesForce.com, SAP, Oracle, Siebel)
  • 5+ years experience working in a technology focused company
  • Excellent oral and written communication skills
  • Results driven attitude in a fast-paced environment
  • Willingness to travel up to 50% of time, including international travel
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceApexLightning PlatformVisual ForceJavaServiceMaxMaxApproach Methodologybusiness requirements analysisconfiguration managementcustomizations
Soft skills
communication skillsresults drivenleadershipproblem-solvingteam coordinationclient engagementworkshop facilitationquality assurancedocumentationproject management
Certifications
ADM-201Service CloudPlatform App Builder