
Solution Architect
PTC
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Lead consultant on functional project teams utilizing the ServiceMax, MaxApproach Methodology to implement the ServiceMax solution.
- Accountable for leading discovery and design workshops.
- Completing business requirements analysis and confirmation.
- Ability to transform business requirements into a set of end to end solutions within the application.
- Identifying and documenting specifications and criteria for customizations.
- Confirming functional design with client.
- Supporting configuration effort by project consultants.
- Overseeing quality reviews and testing of the configured solution.
- Documenting finalized solution design and build specifications.
- Leading deployment and hand-off.
- Coordinating resolution of client-reported feedback and issues.
- Communicating with project team to ensure timely updates to project health, risks, issues and solutions.
Requirements
- Minimum 2+ years experience with Salesforce in an administrative or configuration management capacity required
- Salesforce certification preferred (Minimum 1: ADM-201, Service Cloud, Platform App Builder)
- Salesforce technical experience with Apex, Lightning Platform, Visual Force, or Java preferred
- 7+ years consulting experience implementing with one or more Customer Relationship Management Solutions, (such as SalesForce.com, SAP, Oracle, Siebel)
- 5+ years experience working in a technology focused company
- Excellent oral and written communication skills
- Results driven attitude in a fast-paced environment
- Willingness to travel up to 50% of time, including international travel
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SalesforceApexLightning PlatformVisual ForceJavaServiceMaxMaxApproach Methodologybusiness requirements analysisconfiguration managementcustomizations
Soft skills
communication skillsresults drivenleadershipproblem-solvingteam coordinationclient engagementworkshop facilitationquality assurancedocumentationproject management
Certifications
ADM-201Service CloudPlatform App Builder