Director, Business Development
PSI CRO AG
full-time
Posted on:
Location Type: Remote
Location: Canada
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Salary
💰 CA$190,000 - CA$200,000 per year
Job Level
About the role
- Actively prospects and leverages potential new business opportunities within specified Customer/Accounts
- Cultivates strong, long-term relationships with key decision-makers with Account and develops deep knowledge of the Customer/Account organization
- Analyzes potential opportunities and develops detailed business plans and sales strategies for each Customer/Account
- Identifies and responds to Customer/Account needs in order to define potential PSI opportunities
- Ensures appropriate strategy/solution is proposed to Customer/Account
- Works with Operations to identify sales team and prepare presentation
- Educates team participants in Customer/Account culture, operational needs/methods and sales techniques needed to close the sale
- Leads the entire sales process, including identifying the appropriate team for pitch and preparing and leading the sales presentation
- Coordinates with the Proposal Development Group to develop proposal and Operations to finalize strategy and pricing
- Handles follow-up related to the sales and facilitates completion of contractual documents
- Ensures appropriate hand-off to project team by transferring knowledge on Customer/Account needs and expectations
- Shares Customer/Account strategies and sales plans with Project Directors/Managers
- Coordinates with Project Managers/Directors and Operations to escalate and quickly address Customer/Account issues/concerns
- Seeks input from Project Managers/Directors to proactively address Change in Scope, new opportunities or customer dissatisfaction
- Works with Project Manager/Director and Operations to ensure Changes in Scope (CIS’s) are appropriately negotiated with the Customer/Account
- Maintains high visibility within Customer/Account organization
- Monitors Customer satisfaction through regular formal and informal surveys
- Coordinates with Project Managers/Directors to ensure Customer/Account needs are being met and address concerns/issues in a timely manner
- Reviews proposals and analyzes requests for proposals and protocols
- Attends industry events, set up meetings at events, and perform follow-up with potential clients
- Acts as a liaison between US clients and Operations on an as needed basis
Requirements
- University degree in health sciences or an equivalent combination of education, training & experience
- Demonstrable competency in sales or business development preferably for a Contract Research Organization or company providing services to the healthcare industry
- 3 - 5 years of business development experience in the CRO sales arena
- Working proficiency with Salesforce
- Strong communication, collaboration, problem solving, and time management skills
- Capable and willing to travel
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business developmentsales strategiesproposal developmentcontract negotiationcustomer satisfaction monitoring
Soft Skills
communicationcollaborationproblem solvingtime managementrelationship building
Certifications
university degree in health sciences