Full-stack Engineer

• Working on our PSD Citywide Enterprise system, design and develop backend services and front-end applications
• Effective knowledge with web development languages, frameworks and new technologies
• Working with other software developers and support staff in order to take product ideas from concept to release
• Writing and maintaining code in a robust, efficient and readable manner
• Design and implement new user interfaces/experiences to meet clients needs
• Documenting code and providing the methodology behind it for future reference
• Testing and implementing experimental technologies
• Testing and reviewing code in timely and professional manner
• Ability to work in an Agile project delivery environment, develops and modifies technology systems, addressing functional, performance, security, quality, operational and monitoring needs
• Participate in phases of the software development life cycle (SDLC) for a variety of projects
• Managing data integrity and quality assurance activities to ensure application stability
• Managing self-directed assignments to implement features and resolve software defects to meet schedule commitments with high-level of quality
• Assist in the development and maintenance of user manuals and guidelines
• Recommend and perform software improvements and upgrades
• Works with Business Analysts to complete analysis of business requirements, design and development of web applications that are integrated with other modules
• Participate in a daily scrum and weekly team sprints
• Other duties as assigned

Fullstack Software Developer

Sales Engineer

• Partner with Sales to understand customer challenges, workflows, and system requirements.
• Deliver compelling product demos tailored to municipal, state/provincial, and federal government use cases.
• Translate technical product features into clear, value-driven benefits that resonate with public-sector audiences.
• Bridge point between SMEs and Sales to translate expertise guidance on best-fit modules, integrations, and data flows to meet customer objectives.
• Ability to understand and relay system configurations, integrations, and implementation approaches based on PSD standards.
• Conduct technical assessments and map government workflows to platform capabilities.
• Work closely with Product to relay customer feedback, feature requests, and market needs gathered from client meetings.
• Support RFP responses by providing technical content review.
• Prepare technical materials for evaluation committees, procurement reviews, and stakeholder presentations.
• Ability to translate software enhancements, new features, documentation and updates to sales team members.
• Provide internal enablement and training to Sales and Customer Success teams to increase product and technical knowledge.
• Clearly articulate product limitations, technical constraints, and scalable solutions.
• Support webinar creation and delivery, software enhancements presentations, product town halls, and PSD user groups presentations.
• Support new hire sales training, partnering with our corporate trainers.
• Other duties as assigned.

Performance Marketing

• Campaign Deployment: They are responsible for the hands-on building and launching of all lead generation campaigns.
• Conversion Rate Optimization (CRO): They own the testing and optimization of all conversion points—landing pages, forms, and calls-to-action (CTAs).
• Budget Efficiency: They manage the day-to-day bidding and targeting in advertising platforms, ensuring the budget is spent on high-performing segments and channels.
• MarTech Management: They manage the technical connections between advertising platforms such as LinkedIn and the Marketing Automation Platform (MAP), and the CRM.
• Lead Nurturing Mechanics: They build, test, and segment the automated email nurture tracks.
• Lead Follow up: Proactively follow up with new prospects after a webinar and after new prospects have connected with the PSD team at an event.
• Reporting: Ensure accurate reporting of new leads and conversations generated.
• Audience Segmentation: They execute precise audience targeting based on defined Ideal Customer Profiles (ICPs).

Demand Generation Specialist

Solutions Engineer

• Partner with Sales to understand customer challenges, workflows, and system requirements.
• Deliver compelling product demos tailored to municipal, state/provincial, and federal government use cases.
• Translate technical product features into clear, value-driven benefits that resonate with public-sector audiences.
• Bridge point between SMEs and Sales to translate expertise guidance on best-fit modules, integrations, and data flows to meet customer objectives.
• Ability to understand and relay system configurations, integrations, and implementation approaches based on PSD standards.
• Conduct technical assessments and map government workflows to platform capabilities.
• Work closely with Product to relay customer feedback, feature requests, and market needs gathered from client meetings.
• Support RFP responses by providing technical content review.
• Prepare technical materials for evaluation committees, procurement reviews, and stakeholder presentations.
• Ability to translate software enhancements, new features, documentation and updates to sales team members.
• Provide internal enablement and training to Sales and Customer Success teams to increase product and technical knowledge.
• Clearly articulate product limitations, technical constraints, and scalable solutions.
• Travel: position requires travel to client locations within Canada and the United States; requiring a valid provincial license, Canadian passport and the ability to travel internationally.
• Support webinar creation and delivery, software enhancements presentations, product town halls, and PSD user groups presentations.
• Support new hire sales training, partnering with our corporate trainers.
• Other duties as assigned.