National Account Manager – Grocery Retail
PSCwork
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Take full commercial ownership of a portfolio of UK grocery multiple and discounter accounts across branded and private label
- Develop and deliver annual customer strategies, Joint Business Plans, and trading plans aligned to Lamb Weston’s growth, margin, and volume objectives
- Lead P&L management for assigned accounts, including forecasting, budgeting, and performance tracking
- Build deep, high-impact relationships with retail buying, category management, technical, NPD, and supply chain teams through to day-to-day trading
- Own all annual customer negotiations, including pricing, trade terms, promotional mechanics, and range decisions
- Drive listings, range extensions, and shelf-space optimisation across the frozen potato category
- Develop category and shopper insights alongside the Category Management Team to support value-added selling and joint business planning using tools such as Nielsen, Kantar and IGD
- Ensure consistent strategic execution of key account in collaboration with International Key Account Managers for customers across the EMEA region
- Project manage the NPD and innovation pipeline, ensuring developments are commercially viable and aligned to UK retailer needs and manufacturing capability
Requirements
- Proven experience as a National Account Manager (or equivalent) managing UK grocery multiple and/or discounter customers
- Additionally experience with wholesalers or cash & carry serving retail is a strong advantage
- Bachelor level working and thinking capability
- Strong background in FMCG, ideally within food or frozen categories
- Demonstrated experience managing both branded and private label retail propositions
- Clear evidence of P&L ownership, JBP delivery, and commercial negotiation
- Commercially astute, with the ability to balance strategic thinking and hands-on execution
- Confident, credible relationship builder who can operate at buyer and senior stakeholder level
- Data-literate, able to turn insight into clear, actionable commercial decisions
- Resilient, proactive, and comfortable working in a fast-moving, matrix, international environment
- Willing and able to travel regularly within the UK, with occasional international travel.
Benefits
- Competitive salary
- Regular national travel
- Occasional international travel
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
P&L managementforecastingbudgetingperformance trackingcommercial negotiationcategory managementjoint business planningdata analysisNPD managementshelf-space optimisation
Soft skills
relationship buildingstrategic thinkinghands-on executioncommercial acumenresilienceproactivitycredibilitydata literacyadaptabilitycommunication