Providence

Manager, Quality Improvement

Providence

full-time

Posted on:

Origin:  • 🇺🇸 United States • Washington

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Salary

💰 $59 - $93 per hour

Job Level

Mid-LevelSenior

About the role

  • Lead the Quality Improvement program for US Family Health Plan - PacMed to drive high performance and continuous quality improvement in rating programs.
  • Organize governance committees and develop/maintain QI program descriptions, Clinical CDRL's and related policies/procedures.
  • Conduct routine evaluations of QI programs and services and manage DHA on-site visit audits.
  • Hire, supervise and manage staff engaged in the QI program.
  • Program management for DHA Clinical performance, HEDIS performance, CAHPS performance and quality projects.
  • Contribute to quality improvement services for clients purchasing such services as organization grows.
  • Collaborate with physicians and health care organizations and support governance and project management efforts.

Requirements

  • Bachelor’s Degree in Public Health, Healthcare Administration, Business Administration or other relevant healthcare program.
  • 5 years of Demonstrated experience in quality improvement program planning, development and evaluation.
  • 5 years of Demonstrated experience in discernment of rules/regulations and advocacy related to quality programs.
  • 5 years of Experience in quality management principles, tools and techniques, such as: Six Sigma, root cause analysis, PDSA, LEAN.
  • 4 years of Demonstrated leadership experience.
  • 3 years of Demonstrated experience working collaboratively with physicians and health care organizations.
  • Demonstrated successful project management and governance.
  • Preferred: Master's degree in Public Health, Healthcare Administration, Business Administration or other relevant healthcare program or 4 years equivalent healthcare quality experience.
  • Preferred: Formal education or training in quality improvement, change management, and/or leadership.
  • Preferred: Certified Professional in Healthcare Quality (CPHQ) upon hire.
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