Credit Analyst
Worldpay
Quality Analyst II
ELYON International
contract
Posted on:
Location: Oregon • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Performs Quality Assurance reviews of moderately complex departmental processes and transactions to provide management with feedback regarding adherence to quality standards and operational improvement opportunities.
- Creates and maintains Quality procedural documentation and repositories.
- Analyze QA review results and provide Senior Analyst/manager feedback on root causes, trends, and operational improvement opportunities.
- Participate and lead small to medium scope operational improvement initiatives.
- Build network of contacts inside and outside the company to identify and share best practices with the Quality Team.
- Execute QA testing strategies to produce data for management continuous improvement of departmental processes.
- Analyze root cause, impacts and trends of errors identified in QA review and provide results to manager/Senior Analyst.
- Identify opportunities for operational improvements and make recommendations to manager/Senior Analyst; lead small projects to implement improvements.
- Assist internal & external auditors with various audit testing.
Requirements
- Intermediate knowledge of quality assurance or auditing standards and techniques; basic knowledge of control frameworks and risk analysis models.
- Basic knowledge of process analysis, particularly in identification of opportunities to streamline and improve customer service.
- Intermediate to advanced data analysis skills in either MS Access or MS Excel.
- Professional certification preferred: CIA, CPA, ASQ or LEAN/Six Sigma
- Experience in accounting, quality assurance, auditing, disability benefits administration, or an equivalent combination of education and/or relevant experience.
- Education: Bachelors degree in Business, Accounting, Finance or related field
- 2-4 Years' Experience
