CEO, Co-Founder – Call Center AI
Montauk Capital
AWSAzureCloudGoogle Cloud PlatformKubernetes
Call Center Representative
Providence
full-time
Posted on:
Location: Oregon • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $29 per hour
Job Level
Junior
About the role
- Support the Call Center Team and internal departments by advocating on behalf of Providence Medical Group patients and helping them navigate the managed care system.
- Resolve customer inquiries through multiple channels.
- Maintain and upkeep resources to remain current.
- Coordinate special projects and events.
- Work under the direction of the Supervisor, Call Center and collaborate with internal departments to support patient care.
Requirements
- 1 year of Customer service experience.
- Preferred: 1 year of Medical office or health care experience.
- Preferred: Epic experience.
- Preferred: Medical terminology experience.
