Providence

Call Center Representative

Providence

full-time

Posted on:

Origin:  • 🇺🇸 United States • Oregon

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Salary

💰 $19 - $29 per hour

Job Level

Junior

About the role

  • Support the Call Center Team and internal departments under the direction of the Supervisor, Call Center.
  • Advocate on behalf of Providence Medical Group patients and help them navigate the managed care system.
  • Resolve customer inquiries through multiple channels.
  • Maintain and upkeep resources to remain current.
  • Coordinate special projects and events.

Requirements

  • 1 year of Customer service experience.
  • Preferred: 1 year of Medical office or health care experience.
  • Preferred: Epic experience.
  • Preferred: Medical terminology experience.
  • Ability to advocate on behalf of Providence Medical Group patients and help them navigate the managed care system.