Providence

Call Center Representative

Providence

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $24 - $30 per hour

Job Level

JuniorMid-Level

About the role

  • Support the Call Center Team and internal departments by advocating on behalf of members.
  • Help members navigate through the managed care system.
  • Resolve customer inquiries through multiple channels.
  • Perform data entry to maintain computer systems.
  • Maintain and update resources to remain current.
  • Coordinate special projects and events.

Requirements

  • 2 years of Customer service environment.
  • Basic MS Windows, Excel, Word, and Outlook experience.
  • Preferred: Experience in a Healthcare setting.
  • Preferred: Customer service experience in a managed care environment.
  • Preferred: IDX experience.