CEO, Co-Founder – Call Center AI
Montauk Capital
AWSAzureCloudGoogle Cloud PlatformKubernetes
Call Center Representative
Providence
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $30 per hour
Job Level
JuniorMid-Level
About the role
- Support the Call Center Team and internal departments by advocating on behalf of members.
- Help members navigate through the managed care system.
- Resolve customer inquiries through multiple channels.
- Perform data entry to maintain computer systems.
- Maintain and update resources to remain current.
- Coordinate special projects and events.
Requirements
- 2 years of Customer service environment.
- Basic MS Windows, Excel, Word, and Outlook experience.
- Preferred: Experience in a Healthcare setting.
- Preferred: Customer service experience in a managed care environment.
- Preferred: IDX experience.
