CEO, Co-Founder – Call Center AI
Montauk Capital
AWSAzureCloudGoogle Cloud PlatformKubernetes
Call Center Representative, Patient Engagement
Providence
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $30 per hour
Job Level
JuniorMid-Level
About the role
- Under the direction of the Supervisor, Call Center, supports the Call Center Team and internal departments
- Advocate on behalf of members and help them navigate through the managed care system
- Responsible for resolution of customer inquiries through multiple channels
- Perform data entry to maintain computer systems
- Maintain and update resources to remain current
- Coordinate special projects and events
Requirements
- 2 years of Customer service environment
- Basic MS Windows, Excel, Word, and Outlook experience
- Experience in a Healthcare setting (preferred)
- Customer service experience in a managed care environment (preferred)
- IDX experience (preferred)
