Field Operations Manager
Protos Security
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • California • Colorado • United States
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Salary
💰 $83,000 - $87,000 per year
About the role
- Conducts site visits to ensure the execution of high-quality security services; evaluates quality and reports all findings in a timely manner.
- Ensures service expectations are met through regular contact, evaluation, and adjustment of service quality with all clients and posts.
- Collects information, facts, and data on security situations within the Protos environment through strategic and targeted engagements with clients, vendors, and internal departments.
- Effectively influences decision-making and promotes adoption of initiatives across teams without direct authority.
- Partners with management and/or client representatives for status updates and to address any actual or potential problems as well as maintaining positive relationships.
- Provides support during client start-ups; provides input in terms of security planning, discoveries, and surveys; reviews statements of work and communicates requirements and changes to affected personnel.
- Develops post orders, creates guard tours, and provides appropriate feedback for accountability and continuous improvement.
- Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures.
- Prepare reports and presentations as needed.
- Travel is required frequently between security locations in the surrounding Phoenix area.
Requirements
- Minimum of 5 years’ security experience in any vertical and demonstrated success in a leadership role.
- Military, Corporate security, law enforcement, and operations support management experience preferred.
- Methodical and systematic approach to work and the ability to apply logic to processes.
- Ability to build alignment and drive initiatives forward through influence, collaboration, and credibility rather than positional authority.
- Exceptional leadership and team management skills, with the ability to inspire and motivate teams to achieve outstanding results.
- Knowledge of relevant regulatory standards and compliance requirements.
- Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop actionable insights.
- Process driven, detailed oriented and highly organized.
- Excellent written and verbal communication skills.
- Independent and driven with demonstrated past results.
Benefits
- Competitive compensation
- Health, Vision, Dental, and Life Insurance
- Employee Assistance Program
- FSA / HSA
- 401(k) with employer contribution
- Excellent Paid Time Off (24 days)
- Collaborative work environment (and great coffee!)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
security servicesdata analysisreport preparationsecurity planningguard tourspost orderscompliance requirementsregulatory standardsproblem-solvingprocess management
Soft Skills
leadershipteam managementinfluencecollaborationcommunicationorganizational skillsanalytical skillsmotivationcredibilityindependence